Method Community

Jim S. submitted the following question: I have the Full Blown edition.  When I go to any tab, I can view it, but when I go to add a new activity, I get a popup that says Security Timeout - please sign in.  If I enter my Admin login and password, it tells me "User Name / Password could not be found for this session.  Please ...

 Hi Phillip, What steps you took before you saw this 'graying out' of the amount field? I'm unable to replicate it on my end. When you say 'graying out' do you mean that it doesn't allow you to enter anything into the amount field and it changes color to gray, in other words become like a read only field?  You ...

Paul, Thanks for the quick reply. The tweak apparently fixed the issue. I ran one invoice with 3 line items. I edited several times, saving and exiting often. Could not duplicate the date creep. What caused it?

Richard - welcome to the forums. :) I tweaked the time zone settings on your account registration. Can you try it again now with a couple new line items? Paul

I enter my invoice date, then enter the service dates; update; save. When I print or clear and then reopen the invoice the service dates have backed by one day. what's up?

I've recently started entering invoices and when I print invoices with multiple line items, only the first item prints via print preview. Searched forums & found this listed, which solved the issue: It looks like this is a bug with the developers of the report designer component we use.  While we work to get a permanent solution, ...

Thats fantastic, Thanks for addressing this so promptly!

Ryan, When I use these two tables, I'm not able to get the amount to write back to QB. Any ideas what may be preventing the amount from going back over? I have the amount field on the screen but it is grayed out and won't accept any data. Thanks!! Phillip

Hi Phillip, If by actions sets you mean actions that are grouped together, for instance, all the actions that make up the screen load for the receive payment screen. Then when you click on Edit for an object or field and you get to the Step where you can enter Actions, just click on the "Add Action" button. You will then be taken to a ...

Looks great!! I will have my clients look at the customer list for updated account balances after the sync is complete. At a quick glance, it looks good from my end as well. Thanks much for your work on this!!