Method Community

Hi Libby, Unfortunately at this time Method does not support Chinese Characters.   -Ben

Hi Juliet, I am not sure I completely understand what you are requesting, but I will do my best to answer.  I believe you are essentially asking why existing Activites for a Customer don't show up under the Opportunities tab, if the Activities for this Customer were created before the Opportunity.  If this is correct, I believe ...

Hi Meghan, At this point, if this still isn't working for you, I would advise you to call into the Method Support Line so we can troubleshoot this further, you can reach us at 1-888-925-6238x2.  You could also send me a private email on here or the email in my signature, include your Company Account name and contact ...

Your best bet, since you'll be customizing it, would be to copy the stock screen (hover over it and click "Copy"), then in the pop-up keep pressing next until Step 3. At that point make sure "Replace links to an existing screen" is checked off.  Click finish. This will create an editable copy of the stock screen that ...

That's what I figured. Something in your customized screen is causing this issue -- you're going to have to work your way back from whatever additions you made to the screen to figure out where exactly the issue pops up. If you have trouble, you could consider speaking with and ordering a session with our consulting team to guide you ...

Hi Andrew, Please try the following and let me know if it works: 1) Can you check if the same issue exists in the stock add work order screen? To check, go to Customize > Screens, find the screen called "FieldService_AddEditWorkOrder", hover over it and click "View" and then try pressing the -1 day button and see what ...

Hi Meghan, The good news is our development team was able to deploy a hotfix for this last night, so this hopefully shouldn't be happening anymore with your account, or any others.  From what I was told this issue was fairly momentary, but they were able to find the cause and correct it right away, we apologize for any inconvenience this ...

I had a feeling that was the case swm023, at least you can confirm now it works in one of your accounts now.  This is why I posted that screenshot above, hopefully you now know how you can adjust your other account to add back the Work Order Activity Type yourself, I don't believe MethodSupport was turned on for that account anyways. -Ben

Innovative, I am glad my last suggestions were helpful.  As of today, the answer is yes, even though you are sending your opted in addresses from Method, MailChimp will still send the request to your customers to be authorized with MailChimp.  The answer to your other question is no, if a customer opts out in MailChimp, this ...

swm023, just to confirm you are attempting this in which account.  I only made this adjustment to the account you originally emailed me offline, which was "UnforgettableC...sInc", is this where you are attempting the Work Orders right now? -Ben