Method Community

This is add'l questions about reports.    This drilldown feature from summary to detail transactions is one of the most important basic reporting functions clients and accountant need. 1.  Does Method DB include the QB summary and transaction DB so that  consultants can create QB reports just by using the ...

We need to narrow down the root of the problem.  The fact that you can reach the page directly indicates that your browser is not having an issue with the certificate. As per my previous question: Are you able to run the app locally in your web project (I'm guessing Visual Studio), using localhost?

Paul, We tried your recommendations but have not been able to solve the API "Underlying connection was closed" error problem.  We cannot restart IIS as our web site is hosted by Godaddy.   Everything worked fine until recently, so it looks like the renewal and upgrade of the SSL is the likely cause.   I ...

Keith, You shouldn't have to add Method to the trust list.  To truely test things out, I would remove that listing if I was you, since your users shouldn't have to do that. Also - what happens if you try through FireFox on the same machine? Are you able to run the app locally in your web project (I'm guessing Visual Studio), ...

 Thanks for your response... I am still getting the same error ssl message. Here is what I have done so far. 1. Made sure Methods was added to my trust list on my IE browser 2. When into one of my ASPX projects and Updated the Methods Web Server 3. Re-boot my machine 4. ...

 Hi Robert, The scenario outlined above appears to fall into the technical troubleshooting category.  I'll contact you later today to resolve it.  

 Hi Garry, We have updated the screen now to only have a "Save Settings" button. I just tested it by unchecking Apply Daylight Savings Time and it successfully updated the page once I logged out and logged back in.

We had a report come in that the following message was being given back by the MethodAPI yesterday: "The underlying connection was closed: Could not establish trust relationship with remote server"   We renewed and upgraded the secure certificates on the Method servers on Monday night, which I think must be the cause of ...

 Amanda.. I do have another question about the reports, Is there a way to drill-down in the reports like there is in QB. Like from an account to the transactions? Also if this is not possible, does methods carry enought QB data to reconstruct a report from scratch. Are beginning and ending balances carried in the methods tables. Is this even ...

Even with "all customers" it is still showing only our customers that start with numeric digits or the letter A.  There is nothing beyond that.    The last refresh date shows : Last performed 7/20/2009   When I sync now, it still stays the same, with no error messages.   In addition, no transactions for ...