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Hi John,
Couple of things I want you to check:
1. In the calendar view can you double check the filter on the left hand side to see who is the 'Assigned To' user. Make sure the individual you assigned the work order to is checked.
2. Another thing you can look at is the time of the work orders. If it is ...
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I am having trouble with the lines staying the same size horizontally and vertically while tring to customise a screen in Field Services. Reloading the screen does not always work. This problem seems very eratic. Sometimes I will end up with two objects in one field. When I view the page, my objects will not be uniform. Am I missing something? ...
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I have not made any customization on the Calendar screen, I've changed every view, and looked the "awaiting Stats", and still do not see any of the work orders created as series. Any other suggestions? Can we do a meeting and have you look at it?
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Hey Randall,
I'm glad I was able to help you, let's see if I can get you some answers on these questions. All of these requests can be done but would require some minor customization.
1, The program was not designed to do that, but this can be done by customizing the screen and adding in a function that copy's all fields ...
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Hi James,
The update to reflect appointments scheduled for first 2 hours of the time ruler should go out by the end of this week.
I'm currently looking into how you would go about entering work orders without specific start/ end times and for them to show up as 'All day events'. I'll follow up with you as soon as I have ...
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Thanks for the help. Worked great.
I just had a new client ask the following questions regarding estimates and invoices. Hopefully you can assist with these also.
1. Is there a way in Method to duplicate an existing estimate, then use that duplicate estimate for a deferrent customer ? This can currently be done in QuickBooks.
2. Is there a way ...
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Hey Keith,
Welcome to Method.
Currently you cannot wipe an account clean. Once you have synced your Method account to a QB file, that account is then only good for that QB file. In order to sync another QB file you must have another account. If you could send me an email we may be able to reset this account for you. Otherwise you would need to ...
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Hi James,
Yes, you make a screen secure by going into the Advance Screen Properties and checking the checkbox for "Is a https secure page?".
You can use Internet Explorer or FireFox and you would be able to see whether the page is 'https' by hovering over the tab link. I have also attached a screen shot as a ...
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I am new to methods and when I first signed up I used a practice qb file on my desktop to test. Now I would like to start new with a vaild qb file on my desktop but not sure how to do that. When I click the Quickbook Tab in methods and try to change the qb file name to sync to, it tells me I need to create a new account. Is there not a way ...
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So do I make a screen secure by simply marking the "https" option in the screen setup or is there something more? Also, using the hover action you spoke of...what browser were you using to get the security to show up?
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