Method Community

Greetings, Could I get help to add the 'BillEmail' field to our customer invoice screen. Right now when the invoice syncs to QuickbBooks to be sent the email addresses are no longer populating like they would if the invoice were created in QuickBooks. Also the 'Class' field is not available in Method CRM so when the invoice ...

Hi swm023, To answer your first question, regarding the error message you are receiving while creating a Work Order within the "Scheduling and Invoicing" app, this is likely something we we need to see first hand to help resolve.  Would you be able to send me a private email with the Company Account name you use to login to ...

I am having some issues with my dispatch not getting all the customers information and I can't figure out how to get this custom button to work properly.  An example of what I'm talking about. A new lead calls so dispatch goes to the leads tab and clicks new lead. We do not get all their info upfront because new leads are calling ...

I'm with a relatively small non-profit cat shelter that uses QuickBooks Online Essentials for our accounting system.  Because we're all volunteers, most of whom have full-time paying jobs elsewhere, we strongly prefer cloud solutions so we can do work from home as time is available.  QBOE is adequate, although not ...

I am still looking into if there is a way to attach a file (a survey) to emails that come out of method. I see lots of ways to attach reports via the generate report action. Then you can store them inside of an Action Result and send them out. I just want a way to send a Microsoft Word file which contains my survey to clients through methods email ...

Hey Matt - hope all is with you, it's been a while! The TenantID should not be read-only. Does the user you are authenticating with have access to that Tenant? i.e. are you able to sign into Method normally to that Tenant with the user name and password/sessionid you are specifying in your request? Also, are you sure that the account you ...

Wow, this is terrific. We have waited patiently for this capability! I was a bit nervous, my Oulook is my "life" and always afraid to sync other programs with it. After making a backup (just in case!), I began the sync process and was able to define exactly what I wanted to sync from Method to Outlook. Now I will more closely watch the ...

[quote user="VARC_Annette"] He wants to send PDF invoices as he has done in the past from QuickBooks.  [/quote] Annette - To add to this, you can send a traditional PDF along with the email through customization of the invoice screen.  I can walk you through the steps if you wish. - Adam

I'll call in a case; however, I'm curious why this would be a feature request vs. a bug?  

mlepitt, Are you using a customized screen or is it the orginal screen? If its the orginal screen can you enable MethodSupport (Customize > Users ) and email me your account name. -Michael