Method Community

Hi Jack, I just took a look in your Account here and thats certainly a strange Issue. I tried making new versions of the Screen, and copying it Entirely, but continued to run into the same problem. Im going to open up a ticket with our development team to take a look and see what we can find. If you could provide me with any extra detail you ...

The focus event for one of my screens seems to be terribly bugged. As you can see, the count on the actions appear to show that there are indeed actions, But the screen is blank, Worse yet is the face that there is no way to add new actions either. Additionally, that page is now frozen and I can only get out of it by refreshing the ...

Hi Bonnie, Thanks for notifying us. Much Appreciated! The Intuit Merchant Services Website is currently displaying the message 'We are currently experiencing technical difficulties and are unable to process any new QuickBooks Merchant Services accounts at this time. We are working hard to fix this issue and apologize for any ...

Hi all, I wanted to report that there is an issue when trying to connect Method Payment Gateway to Intuit Merchant Services. Intuit is currently not able to generate the Connection Ticket that is required to complete the process. They are aware of the issue and are working on it. Oh, and they are _very sorry_ for the inconvenience.

I am having a problem using a popup screen to enter information into a grid. We have customized the Work Order screen from Method Field Services to add a field for which months a recurring service item is supposed to be scheduled in. Many of our customers have a regular (e.g. monthly, quarterly) service call in which different services are done on ...

Hi Mahlon, Im seeing the same thing on my test account. I found also that when selecting HTML Editor the entire 'Settings' Section would disappear until I moved the control around on the screen, at which point the settings would show up again, but still display as 'Text Input'. Ive opened up a new ticket with our development ...

I have a field in a table called Description. I want to display on Edit screen as HTML. When I change to HTML I can't change the Settings and can't actually save as HTML. It just reverts back to text.

Really appreciate you looking in to this! Here is a similar issue. I've noticed this about 75% of the time—if I navigate to a donation on say, page 4, open it and hit print a letter and then Generate a letter, it opens a new window with the letter that I print. WHen I close that new window, I expect to still be on the donation I was ...

Hi Maureen, Regarding Compatibilty, we cant officially support syncing or integration with a file hosted on QBox. That being said, it may still work if Im understanding your setup correctly. You have a a multi-user mode QuickBooks file with; One installation on a local PC, along with the Method Integration Engine A second QB file ...

Hi Ben! Thank you for your response and your consideration of these items. As far as the tags on Advanced Search - that helps. Although it was not obvious that those check boxes were there because the window is constrained to a height that cuts them off. Now that I know to scroll I can see them. The scrollbar was not showing in Chrome but ...