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From the call center dashboard, I click the My Activities tab. When I click GoTo for any of the activites in the grid I get a popup error that says:
Could not run the 'Show Screen In Popup' command,
as there was a problem locating the Screen 'Add / Edit Activity'. This
Screen may have been deleted, or if you copied the original ...
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I changed the name of the field I was trying to add and it worked correctly. I also tried adding the new field a second time and received a proper error message about it not being unique. So it seems to be working properly except when I try to add the field using the origional name.
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No, I'm still getting the same error message as before.
I checked in the Customer table in Method and the field that I am trying to add is not in there.
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We're getting a message that the field you are creating already exists. Just made a couple changes on the backend to put that into the response message. Are you getting a more informative response if you try again now?
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It appears I spoke too soon. (Actually I was looking in the completely wrong place when I was testing it out).
I tried to create a dropdown field in the customer table and I still get the "An error has occurred. An email has been sent to Method staff. If this problem persists, please contact the Method Team at ...
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Yes, that should be the message you get in both the MethodAPIUpdate and the MethodAPIInsert.
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It appears to work now. Now I get "This insertion will violate a requirement that the record in the destination table must be unique."
I also noticed that some of the other messages about a record not be unique have been changed to the same new message. Is this going to now be the standard message?
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Updates are up there now (we were about to do an update anyway).
Want to give it a try?
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Thanks Paul. Can you please let me know when you have that updated, so I can change my code to handle the duplicates.
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Thanks Matt.
Looks like the problem was that you were inserting records like "Friday" into a table that already had "Friday". Since that table had the field marked as unique, it caused a unique index violation.
So there's you reason.
We'll put more info on the returned message so that you actually get ...