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  • Go TO activity doesn't work

    From the call center dashboard, I click the My Activities tab. When I click GoTo for any of the activites in the grid I get a popup error that says: Could not run the &#39;Show Screen In Popup&#39; command, as there was a problem locating the Screen &#39;Add / Edit Activity&#39;. This Screen may have been deleted, or if you copied the original ...
    Posted to Method:Classic General Q&A (Forum) by Matt on 01-29-2009
  • Re: CreateField Error message

    I changed the name of the field I was trying to add and it worked correctly. I also tried adding the new field a second time and received a proper error message about it not being unique. So it seems to be working properly except when I try to add the field using the origional name.
    Posted to Method:API Q&A (Forum) by Matt on 01-29-2009
  • Re: CreateField Error message

    No, I&#39;m still getting the same error message as before. I checked in the Customer table in Method and the field that I am trying to add is not in there.
    Posted to Method:API Q&A (Forum) by Matt on 01-28-2009
  • Re: CreateField Error message

    &nbsp;We&#39;re getting a message that the field you are creating already exists.&nbsp; Just made a couple changes on the backend to put that into the response message.&nbsp; Are you getting a more informative response if you try again now?
    Posted to Method:API Q&A (Forum) by Method_Paul on 01-28-2009
  • Re: CreateField Error message

    It appears I spoke too soon. (Actually I was looking in the completely wrong place when I was testing it out). I tried to create a dropdown field in the customer table and I still get the &quot;An error has occurred.&nbsp; An email has been sent to Method staff.&nbsp; If this problem persists, please contact the Method Team at ...
    Posted to Method:API Q&A (Forum) by Matt on 01-28-2009
  • Re: CreateField Error message

    &nbsp;Yes, that should be the message you get in both the MethodAPIUpdate&nbsp; and the MethodAPIInsert.
    Posted to Method:API Q&A (Forum) by Method_Paul on 01-28-2009
  • Re: CreateField Error message

    It appears to work now. Now I get &quot;This insertion will violate a requirement that the record in the destination table must be unique.&quot; I also noticed that some of the other messages about a record not be unique have been changed to the same new message. Is this going to now be the standard message?
    Posted to Method:API Q&A (Forum) by Matt on 01-28-2009
  • Re: CreateField Error message

    Updates are up there now (we were about to do an update anyway). Want to give it a try?
    Posted to Method:API Q&A (Forum) by Method_Paul on 01-28-2009
  • Re: CreateField Error message

    Thanks Paul. Can you please let me know when you have that updated, so I can change my code to handle the duplicates.
    Posted to Method:API Q&A (Forum) by Matt on 01-28-2009
  • Re: CreateField Error message

    &nbsp;Thanks Matt. Looks like the problem was that you were inserting records like &quot;Friday&quot; into a table that already had &quot;Friday&quot;.&nbsp; Since that table had the field marked as unique, it caused a unique index violation. So there&#39;s you reason. We&#39;ll put more info on the returned message so that you actually get ...
    Posted to Method:API Q&A (Forum) by Method_Paul on 01-28-2009
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