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  • Adding New User Error

    I was trying to set up a couple of new users so I could send them some cases ect ect and it will not accept any password, no matter how many characters and numbers you have.&nbsp; Below is the error Password Failed: Password must contain at least 1 character(s), such as &#39;!&#39;
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-31-2008
  • Timed Logout Suggestion

    Dan- I noticed after several hours away from the office&nbsp;that I was still logged into method. I think it would be a useful tool to have an inactivity time that each user, or administrator, can set so in case he/she has to leave unexpectedly and forgets to log out, the system logs you out automatically. Or is it in there and I just can&#39;t ...
    Posted to Method:Classic General Q&A (Forum) by Keith Upham on 07-31-2008
  • Re: CRM can't delete case

    [quote user=&quot;Answer Man&quot;] Ok, I need help with the new version.&nbsp; I am not sure of the flow of the crm.&nbsp; Since I am not edumacated in the art of CRM, is there some other software literature I could download and read?&nbsp; I did however create case, excuse I accidentally created 3 of the same cases. &nbsp;So I tried to ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Re: Emailing a case to the "assigned to"

    Kevin, Nice to hear you are getting into Method now.&nbsp; This is a great question by the way.&nbsp; To give this answer proper justice, I need to give a little background information on how mail servers work. For this example, I am going to use mail.taylorlawn.com as the example.&nbsp; &quot;mail.taylorlawn.com&quot; can have several users ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Re: CRM can't delete case

    Hey Kevin, Getting some documentation on how the Sales Center, Call Center and Customer Portal all work together is on the to-do list and we should have something put together shortly.&nbsp; It&#39;s totally understandable that you aren&#39;t too sure where to start.&nbsp; In the mean time though, if there is anything I can answer for you that ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Re: Pricing / Versions

    [quote user=&quot;Answer Man&quot;] I just need to make sure that you and Paul are taking care of business&nbsp; [/quote]&nbsp; Someone needs to keep us on our toes.&nbsp; These are great questions you were asking.&nbsp; I am sure a lot of other people were tempted to ask the same questions.
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Emailing a case to the "assigned to"

    Ok, I want to email a new case to the person that it is assigned to.&nbsp; I started to create an action assigned to the &quot;save&quot; button.&nbsp; But when I was selecting the fields and it asked for &quot;server&quot; and username and password, I started thinking of which to enter.&nbsp; I know that my mail server is mail.taylorlawn.com ...
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-30-2008
  • CRM can't delete case

    Ok, I need help with the new version.&nbsp; I am not sure of the flow of the crm.&nbsp; Since I am not edumacated in the art of CRM, is there some other software literature I could download and read?&nbsp; I did however create case, excuse I accidentally created 3 of the same cases. &nbsp;So I tried to delete two of them and they won&#39;t ...
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-30-2008
  • Re: Pricing / Versions

    I just need to make sure that you and Paul are taking care of business&nbsp; I am sure ya&#39;ll have thought of just about everything. Now, lets get going on a field services version. &nbsp;Later
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-30-2008
  • Re: Pricing / Versions

    Hi Kevin, These prices are based on a monthly charge according to the amount of users you have on Method.&nbsp; I have updated the blog posting to reflect that and to avoid confusion.&nbsp; As for charging during the beta, we havent charged anyone for beta up until now and will not charge during the beta period.&nbsp; These prices are for beta ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-30-2008
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