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Hi Mahlon, The intention for these Merge fields is that they would be based off your Display Preferences (Under Preferences > Display for others reading). However, it appears this is not functioning as intended at the moment. After some testing, Ive discovered I can't affect the Email Date Merge fields ...

We have a field called "Lead Acquired." When we import data into this field it contains a date and time stamp. However, when printing a reports with this field all times shown are either 12:00:00 PM or 1:00:00 PM. Additionally, I see the same is happening when we print other date related fields on the same report. How can ...

Hello, When creating estimates we have a problem because the sales description in the Item drop-down list gets truncated and the user can't see the full description. Many of our items have an identifier at the end of the description indicating if the tem is discounted or if it is a promo item. This causes the user to have to add the item ...

Hi Jack, This is a known issue at the moment affecting a small subset of Accounts. We have a fix in place which we are intending to release tomorrow (Thurs 26 May) which will rectify this problem. If you need the Snapshot filter fixed before tomorrow, email me directly at <b.hargreaves@method.me> with the name of the App, Snapshot and ...

The following updates are now live for users of Method. Features QBDT History Per Transactions Preferences (PL-4221) Web Hooks for Add,Mod,Delete allow syncing from QBO to Method within 5 minutes (PL-5379) Method:API - Usage/Limits report (PL-5192) Ability to subscribe to Method in-product. (PL-4238) Drop Downs - Mobile Improvements II ...

Hi, Would it be possible for you to email me your account, the screen name and the process you use to get to the error? I can have a quick look for you. Also, did you make any changes to a related table by chance? Remove a field from a table that might be used in the action that is failing? Adam

I am showingthe due dateon an email templatefor invoice.  This is the template This is the result In US I would like this to display May 2, 2016

Hi Blake, I took a look at the account and there looks to be a sync issue we should look at.  I'll create a case for a support rep to reach out. Cheers, Adam

Hi Blake, Sorry for the late reply. Our regular forum moderator is away, but I'll have a quick look at this for you. I'll post back with what I find. Adam

We have a custom screen that allowed us to duplicate a SKU and then add a couple of lines to the description field. This morning we are getting the following error message. "Insert Records Into Table Failed. A Text field from the screen was not found. Please edit your actions to ensure the field exists. If you continue to experience issues ...