Method Community

The total percentages on the columns of the Email Template list = 100 When I check the box to show the record ID fur use in customizations in can't display   Must Edit screen just to get this

We're having trouble sending email . . . it keeps saying "operation timed out".  And then if we try a different SMTP server it says something like, "user does not have permission to send as this sender".   

mlepitt- Could you give that user a temp password and email me that password and their username so I can try logged in as them? Using the MethodSupport user I have not been able to duplicate this issue. -Michael

I am glad that it is working for you now. -Inder

Sam For all email that gets sent from Method we just blind cc an email address that we later pull into outlook or gmail.  

The following updates are now live for users of Method Fixes Invoices & Estimates - Fixed an issue where DISCOUNT title was being shown with no value. (PL-43772) Estimates - Fixed issue when send an email to user when confirming deposit payment. (PL-43622) Opportunities - Fixed an issue where the description on line items was populating ...

I recieved an email from a lead from a different email address, how do I enter the new email address to method?

Hey James, Can you email me or direct message me your account name and also be sure to have MethodSupport turned on for that account so I can take a look? I wasn't able to replicate your issue. -- Loi

Thank you, we did that when we set it up, but I recently called in and was told there was a way to set it up on Method for pop ups reminders, not just an email reminder from gmail.

SuzanneB- Can you enable MethodSupport(Customize > Users) and email me your Method account name? I am currently unable to duplicate this issue. Also if you can included the exact steps you are taking to produce this error. -Michael