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  • Re: Case Description / Add Activity Is Slow

    Kevin,  Can you try the page again. I made slight adjustment to the code to bypass some checking each time a key is pressed.  Don't re-publish your page, just sign in to Method for you most recent account created and try the Case screen again.  Thanks,  Peter  
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 08-01-2008
  • Problems with Customizing

    First let me start off by saying how excited our company is about this program. The freedom to do whatever works best for us is a huge plus! One thing we did notice, and maybe we just haven't figured it out yet, when you are creating and customizing, there is no way to preview. Now like I said, we could be wrong. If we are, please ...
    Posted to Method:Classic General Q&A (Forum) by LazerElectric on 08-01-2008
  • Inventory Adjustments Screen, Change QB Sample File Default Date, Destroying Screens

    Hi All, The Inventory Adjustments Screen seems to update QB instantly, but I don't see the inventory added to the item in the Method Item List. Does anyone else in the commjnity work with inventory? After destroying the screen, I decided to get a copy of the original and try it and see what it did in QB before I made any adjustments and ...
    Posted to Method:Classic General Q&A (Forum) by Pat on 07-31-2008
  • Case Description / Add Activity Is Slow

    The cursor can't even keep up with my pecking on the keyboard.  It is ugly slow.  I don't think that it is my connection, because this is typing normal.  Ok, thats all for tonight.
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-31-2008
  • Re: Adding New User Error

    Wait, when I actually used the character "!" it worked.  Don't tell me you are going to have to have a !@#$%^&*()?>< or something in your password?  Oh, that wasn't a cuss word. YET
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-31-2008
  • Adding New User Error

    I was trying to set up a couple of new users so I could send them some cases ect ect and it will not accept any password, no matter how many characters and numbers you have.  Below is the error Password Failed: Password must contain at least 1 character(s), such as '!'
    Posted to Method:Classic General Q&A (Forum) by Answer Man on 07-31-2008
  • Timed Logout Suggestion

    Dan- I noticed after several hours away from the office that I was still logged into method. I think it would be a useful tool to have an inactivity time that each user, or administrator, can set so in case he/she has to leave unexpectedly and forgets to log out, the system logs you out automatically. Or is it in there and I just can't ...
    Posted to Method:Classic General Q&A (Forum) by Keith Upham on 07-31-2008
  • Re: CRM can't delete case

    [quote user="Answer Man"] Ok, I need help with the new version.  I am not sure of the flow of the crm.  Since I am not edumacated in the art of CRM, is there some other software literature I could download and read?  I did however create case, excuse I accidentally created 3 of the same cases.  So I tried to ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Re: Emailing a case to the "assigned to"

    Kevin, Nice to hear you are getting into Method now.  This is a great question by the way.  To give this answer proper justice, I need to give a little background information on how mail servers work. For this example, I am going to use mail.taylorlawn.com as the example.  "mail.taylorlawn.com" can have several users ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
  • Re: CRM can't delete case

    Hey Kevin, Getting some documentation on how the Sales Center, Call Center and Customer Portal all work together is on the to-do list and we should have something put together shortly.  It's totally understandable that you aren't too sure where to start.  In the mean time though, if there is anything I can answer for you that ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 07-31-2008
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