Method Community

Hi-Just wondering if you could go through (simply please!) how to add an attachment to an outgoing email...I know you have to customize this and I think that the pop up refers to the fact that the administrator has to do this but I would like the details to supply to him. Thanks! Kori

Can anybody tell me how to attach a document to an email sent in Method? Which screen you use? I used email in customer section. There is no icon to attach document that I can find.

Hi JoAnne, First off welcome to the forums.   There is no screen called "Action".  You will need to set this up on the screen you wish to send the email.   - Adam

I am referring to either but if email notifications will work if that is easier. Can you go into detail and explain the steps on how to set this up through Method actions?

I found it and deleted the emailto.  Is that all I need to do?

Danny - all worked fine with Gmail - thanks Heaps!

Hi Chris, Could you email me your account name and the web form that's missing?  This will help us look into this issue and see what we can do.  Also, can you tell which browser you were working in? Thanks, Adam

The total percentages on the columns of the Email Template list = 100 When I check the box to show the record ID fur use in customizations in can't display   Must Edit screen just to get this

We're having trouble sending email . . . it keeps saying "operation timed out".  And then if we try a different SMTP server it says something like, "user does not have permission to send as this sender".   

mlepitt- Could you give that user a temp password and email me that password and their username so I can try logged in as them? Using the MethodSupport user I have not been able to duplicate this issue. -Michael