Method Community

Hi scott2X, Just so I have a better understanding of the issue, can you outline a use case where this would come up?  What kind of errors are being produced and where?  Do these errors show up in resolve conflicts? There is an option to "Wait for Sync Approval".  When this is checked, the transaction will not post to ...

 Hi Jim, 1. The “flickering” is something that you would typically see if there are many transactions that haven’t been synched yet, or more likely when there is a Full Sync going.  The Full Sync should only happen once a day, in the middle of the night, so it shouldn’t be doing this.  However, if there ...

Dear Haident, Thank you for your suggestion to have a two way synchronization. Although this feature will not be implemented in current version of Outlook Plugin, it will be one of the features we'll review for version 3.0. 1.      In Outlook press the "New Mail Message" ...

Hi Karen, Any other users who connect to that QuickBooks file and use Method will need the Method Integration Engine installed on their PC's so that changes made in QuickBooks sync automatically to the web. Check out our Initial Setup Guide for more information. - Ashur

Do you have any recommendations on the existing conflicts? I need to know what will happen to the existing QB estimates if I hit delete in Method. I don't want those to be deleted but I need to clear the conflicts in Method. Can you give me some guidance on that? Thank you for your help!!

[quote user="furrywombat"] Would be nice if we could do a Clear All on a filtered list or checkbox selection, rather than having to click, click, [...] [/quote] This is already a feature on the Method New sync conflicts screen. You might want to try resolving these conflicts from there instead. --Audisho

I guess I did misunderstand where the QuickBooks database was going to reside. If you are going to have the QuickBooks database on the server, you’ll need to have the QuickBooks listener running on the computer that will have QuickBooks open.  This way, it can listen to the changes being made in QuickBooks and update it using Method PUSH to ...

Last night we deployed another release that we believe fixes the issues for Google Gadget and calendar sync. Thus far we haven’t seen any additional errors come through. However, if you are still experiencing issues, please follow the steps below to reconnect your Google ID. Sign into signin.method.me with your email address and ...

Hey Jason, This one will be a lot easier to troubleshoot over a screen share with a member from Support. I have created a Support case on your behalf (for reference: Case #16431). I have noted down all the information from our thread and updated the case notes. A member from Support should be in touch ASAP. -- Mortaza

Hey Nicolas, Getting mixed responses from my research. One being that it's an internal QuickBooks error, and advised retry syncing the record into QuickBooks. Please try clicking on "Retry" on the conflict, follow up with the results and if needed we can take a further look. -- Mortaza