Method Community

Hi Alex, Sorry for the slow response here. Also thanks Fran for assisting with this one! Alex, you mentioned this is happening randomly, are you able to rereate it reliably? I would be more than happy to test any actions on my end with test accounts and see if theres something wrong with the way Method is handling record creation. Just so ...

Hi Chris, Apologies for the late reply here. Ill be happy to assist with your Issues! You mention that you believe you are losing the data in the AR > SR transition, have you testing displaying the data contained within the AR Before assigning to the Shared Result, and seeing what it displays? Thanks Chris. Regards, Ben

Thanks, but it's a report, not a grid. There is no grid on the screen.

We're experiencing some issues with our toll free line - but our email is unaffected. Reach out to sales@method.me or support@method.me if you need to reach us.

We're experiencing some issues with our toll free line - but our email is unaffected. Reach out to sales@method.me or support@method.me if you need to reach us.

I believe you can just use the "Export Grid to Excel" Action: and it should export what is already filtered on the screen.

Hi Marcelo, My Apologies for the delayed response here. This reason you are getting this email is likely because you have the 'Send SMS alerts before they are due' setting checked on Step 3 of 10 in your User settings. The way the SMS alert system works (only for some US based Providers), is an email gets sent to your Phone ...

This issue has been resolved. We are continuing to monitor.

Some of our users are experiencing performance issues causing Method to respond slower than usual. We are aware and the team is actively looking into it. We'll provide an update when we can.  Thank you for your patience. 

Is there any update on the performance issues with Method yet? thanks