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Hi there, We built our estimate template in the Report Designer based upon the estimate template. To show the customer address, we used "EstimateShipAddress3" . It's always showed up and we've never had a problem until the last week or so. Now, nothing shows up in that field, even though there is clearly data in that field in ...

I have a new Sales Order that won't sync to QB. It looks like every line item has a problem with the TxnLineID. When I delete the line item and re-add it, the conflict seems to get cleared up. WTH. There are 23 line items on the order...so now I have to delete and re-add every one of these? Is there an easier way to clear this up? What ...

Hi Stuart, I got your email of the screenshots. The big issue I see is that your loop through table action is not setup correctly, which is likely why you're getting odd results. If you want to loop through the entire table, you have to setup the action like this: The Where fields are required. So to loop through the entire table, set it ...

Hi Rob, Yes, the sync engine will run fine on a Windows 10 machine. We've helped several customers get setup on Windows 10 and QB 16. If you run into any issues let us know. Cheers, Adam  (Method)  via email

Will MIE work on a Windows 10 box running QB Enterprise 16?   I know MIE works with QBE16 on Windows 7. Thanks!

Hi all, I've been using Method for close to 3 years now, and given the fact that we're a lean and busy organization, there's still so much that I haven't learned. I've just joined this forum because I now need Method to do more for me. Here is my problem, and I hope someone can steer me in the right direction. We have a ...

Hi I have created a product group to quickly add multiple items to orders. This works fine on the sales order, but on the invoice it is causing the following error when clicking the print preview button: Error^Action Sequence Order:3^ERROR: There was an unspecified error loading the report. Please check your Generate Report action to ensure all ...

Hi I have created action queues within the system to help us manage the despatch of items. The second of these queues is for items we have sent to the warehouse, but which have not been invoiced yet as they are awaiting despatch.  This list works off SalesOrders where IsFullyInvoiced equals No. This has worked fine except for a couple of ...

HI Stuart, I'll jump back in here. There's something I falied to make you aware of that is likely causing an issue for you. When looping through a table with distinct values, you cannot use the loop's action result to get the recordID of the row. When normally looping through the table you can do this. So, since as I understand it, ...

Hi Mahlon, Can you email me the client so we can reach out.? We've had no other reports of issues since this was resolved last night. Adam