Method Community

There are no duplicates email addresses for this particular customer. I even exported the contact table to verify this. I was able to login with the 1st contact's email after making the 2nd contact - Opt Out of Billing = YES. 

Jonathan, Can you email me a list from the logs of the urls that are using the incorrect credentials? We are modifying the code to handle blanks and nulls passed into the serial and code number parameters.

Paul, After our scheduled call and the notes from your email we are able to duplicate this in your account. I can definitely understand the urgency considering this Method app can save you hours of time.  We’ll contact you and respond to this post as soon as we have an update. Val

Michael- Can you enable MethodSupport and email me the account name? Also what options you are selecting or filling out when trying to run the report? -Michael

Hi jhcarboni, Do you mind if I login and take a look? Can you enable MethodSupport(Customize > Users) and email me your account name?  -Michael

Hi Arturo, Can you contact me using the info found below or send me an email with your contact info and I will look into this. -Michael

Julio, If you could email the .IIF file to me at method@alocet.com, I can take a look at it on my end.   Thanks!

Hi Jason, You can try re-publishing the screen or making a copy of the screen to re-generate it. If this fails, shoot me an email with the company account and screen names. I’ll have the screen regenerated from the back end and see if this fixes it. -Audisho

Thanks.  Mystery solved.

Randall, We don’t have any immediate plans to provide email integration for MAC users via Address Book and Mail or Microsoft Entourage.