Method Community

Hey, Let's start from the beginning. The intial issue I want to bring up, there are no Save Actions on the 'View Contact' screen. Thus adding a DropDown Field to the screen and choosing an option, backing out the Contact will not Save that option. For that reason I informed you to add the field to the 'Edit ...

Hey Mahlon, I'm having a trouble replicating this issue. This is what I tried: - Create multiple Condition Statements  - Add Math Functions - Under the Math Function add different Actions - Copy and paste Math Functions in other Blocks It did not corrupt any Actions below. Did I miss a step, or did I not follow along ...

Hey Mike, Last Activity and Next Activity fields are special Method fields and cannot be modified in any way. And even if we used a SQL Override command we would be unable to pull the Next or Last Activity with Min/Max. Which is why there is no SQL code in the Advanced options for the fields. But what you can do is: - Add the ...

Hey James, I have seen this issue before with another client. This one will be tough to troubleshoot over the Forums; I have created a case for you and a Support member will reach out ASAP to further troubleshoot over a screen share. For reference: case#15679 -- Mortaza

Hey, Does it happen only when you copy customized screens? Or is it with both stock & customized? -- Mortaza

Hey Mike, It would be a 2 step proccess: - First using SQL retrieve the date of the Last/Next Activity - Second going into Advanced for the field add a Select Action that, Retrieves the RecordID then GoToScreen with that RecordID The latter would turn it into a hyperlink. -- Mortaza

Hey Greg, The workaround I was going to suggest won't work at this time. I'll keep you posted when this issue is resolved and we can verify it's working correctly. -- Mortaza

Hey Greg, Issue has not been fixed yet. There is a workaround, before I say let me confirm it works and won't cause further damage. I'll follow up with that information when I'm 100%. -- Mortaza

Hey Greg, Try this: - Completly remove any copied screens of the  New / Edit screen - Remove the Redirection from the stock New/Edit screen. - Copy stock New / Edit screen - Click Customize on the copied screen See if you are still getting the same error. -- Mortaza

Hey Mike, I was just about to push enter in my reply to your issue. I'm happy you got around to it, for reference and for anybody else that may fall into this situation in the future and find this thread- you mind posting how you got around it? For reference this is what I was going to reply with: First just to get some clarification: 1- ...