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  • API Is Down

    Guys, your API is down. No one answers the phone. No one answers the live chat. What now? <string xmlns="http://tempuri.org/"> <?xml version="1.0" encoding="windows-1252" ?><MethodAPI response = "Failure. The API could not validate your log in. Please make sure you have entered the ...
    Posted to Method:API Q&A (Forum) by Nick.War on 02-18-2016
  • Standard fields in QB missing in Method?

    Hi everyone -  I'm trying to make sure that all of our important customer information is showing in Method.  I haven't been able to locate the CC Email, or Mobile fields that are present as (I believe) standard fields in the Customer Information section of Quickbooks anywhere in Method.  I've looked at the ...
  • Syncing Fields between Customer Record and Contact Record

    Please bear with me, I am coming to this project midway through finishing someone elses work. Currently my customer record has fields for the customer's first name, last name, email, phone number, and alt phone number. I use the phone number for home phone number, and alt phone number for mobile phone number. When I save the customer record, ...
    Posted to Method:Classic General Q&A (Forum) by trish on 01-15-2016
  • Creating New Contacts - Tab Behavior

    Hi there, How do I create a tab behavior where our users can just tab through each individual field in order when they create a new contact? The current behavior is : Enter first name Tab It ends up on Direct Phone (expected behavior is tab to last name) Our preference would be first name (tab) last name (tab) Autofill Name (tab) Title ...
    Posted to Method:Classic General Q&A (Forum) by sdmo on 01-06-2016
  • Exception Caught: Could not connect to host

    We've struggled with this since day one with the API. Now we are having an issue with SELECT calls. Received several failed connection attempts at various intervals over the weekend. Most of these are select calls made with the intention of cleaning up DB entries left over after transactions are deleted that could be messing with our ...
    Posted to Method:API Q&A (Forum) by furrywombat on 12-21-2015
  • QuickBook conflict with Vendors

    Hello - I am getting repeated QuickBooks sync errors, but only with Vendors. As far as I know, we don't do anything in Method with Vendors (that's done by the accounting department in QuickBooks). These all seem to be for vendors that we haven't used for several years and the errors look like this: QuickBooks returned an error when ...
    Posted to Method General Q & A (Forum) by smwarren on 10-23-2015
  • Error message "It appears your actions are taking a long time to complete.......". What is this about?

    Hi, For some of my customize screen, which I did not update them for quite a while, give my these popup dialog box. View post on this link which says my actions are taking a long time to complete....." For my two customize screen, they are doling (a) Launch another screen as a popup, (b) in a popup-screen, trying to generate a report and ...
    Posted to Method:Classic General Q&A (Forum) by alexhuang on 10-15-2015
  • Fail to copy screen! This is a blocking issue!!!!

    Hi, When I tried to copy my customized screen to another, it always throws me an error: An error has occurred. An email has been sent to Method staff. If this problem persists, please contact the Method Team at method@methodintegration.com.  Even I can see that newly created screen on my screen list, all the actions of buttons are ...
    Posted to Method:Classic General Q&A (Forum) by alexhuang on 10-02-2015
  • How is it that Last/Next activity are hyperlinks on the CRM_LeadList screen?

    I am trying to replicate the hyperlink nature of the Last Activity and Next Activity values in the CRM_LeadList screen for my own screen, but I don't see anything in the SQL override area for those fields. Usually I have to add something in the SQL override portion of a field (ie. for an email field) in order to make it a hyperlink. I want ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 09-10-2015
  • Exporting customer info based on two tables

    I was hoping to get some advice on how to find and export customer information based on information in two related tables. On our Customer screen we have added a custom section that contains software registration information for each individual customer (serial number, version number, etc.). It is linked to the Customer table by the Customer ...
    Posted to Method:Classic General Q&A (Forum) by StWilson3 on 08-28-2015
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