Method Community

This question came in via email from Mark... [quote user="Mark"]Can you tell me where I can change the drop down selections for new cases>type and new cases> reason?[/quote] You can find the options to change on the Cases > New Case screen under the add additional info checkbox.  Beside the dropdowns for Type and ...

  A client email this question to us "All Activity (from any user) on any Customer in Method is listed as a Activity from a single user (David Proulx) in QB. To have proper accountability for each user in Method, we would want for each user's activity to show up as their related user account in QB. Example: Justin Campbell and Joe ...

Hello, I needed to import about 3000 check records into the table. When I did this, I was unable to import into the Amount field. The data was in my file, but the Amount field was not an option on the dropdown. I assumed this is because it would be populated from the CheckLine Amount. So I did that import successfully. However, when I look at the ...

Greetings Method CRM Pro>Customer>Contracts>update contacts screen right now, if you check the op out of invoices, method will not send a estimate by email.  How about one more check mark  for opting out of estimates? Having three choices some people will get the estimate but dont want the invoice becasue it goes to a ...

This question came in via email [quote] Question?  We are trying to upload a complete file into Method and the message is stating it's too big....10 Pages in one PDF file.... All of our files are like this,.... is there a way to fix the MB For larger file..... [/quote] Currently, we have a 5MB limit on any one document that is ...

I would like to add a button to the Work Order List, Print/Email tab that will generate a report I've designed in the Report Designer.  I would like it to run similar to the Print Work Orders button.  Is there a way to copy that button, or all the actions associated with it, and just change the report name reference?

[quote]Hi I've recently established our company in the beta gmail service.  I first granted access through the Google Ap administrator account admin@mydomain.com, then through my personal account me@mydomain.com I now receive the new blue bar at the bottom of e-mails however when I click to connect to the CRM system I go to a screen ...

I'm not sure if that's what I need to use or not but I have a CUSTOMER screen based on the CUSTOMER TABLE.  I have a GRID with select and the customer name so I can choose a customer and see all their info (name, acct#, address, contact info, etc.) I also have another GRID on the screen that referrs to a "SURGEON CONTACT ...

We are currently creating invoices in our QBO file and transitioning this task to Method. For some reason, when viewing invoices in Method, the BillAddress fields are  mis-aligned. Invoices look fine in QBO, but in Method, the company and contact names are not displaying for many records. I knew the information was available, just not ...

I am editing the 'Email' hidden button on the Contacts screen.  I edited the 'Create Short Method URL' to change the portal being used.  The 'Contact RecordID (optional):' field was empty when I opened the action.  I left it empty.  However, when I Save & Close, I receive ...