Method Community

Hi  This might just be a temporary glitch. Our recommendation would be to uninstall the Method sync engine and re-install from the following link: https://www.methodintegration.com/MethodIntegrationEngineV2/setup.exe Please let me know if that solves it. Thanks, Adam

Hi,  I'm using QB desktop 2016 for windows. Today, it failed to launch method integration engine suddenly, and no clue so far. Here is the error dump. Please help, we need to sync data by 5:00pm los angeles time. --- PLATFORM VERSION INFO Windows : 6.1.7601.65536 (Win32NT) Common Language Runtime : 4.0.30319.42000 ...

I've created a custom Estimate screen that automatically generates estimate line items when certain boxes are checked. My screen auto enters these line items with item, quantity, rate, tax etc. They show up on a grid below, but when I save and close the screen the Rate returns to zero. Spent a whole day trying to figure this one out, it seems ...

Hi Nick,  I apologize for the down time earlier today.  We experienced an issue with user authentication - Users who sign into Method using their username insetad of their email address were not able to authenticate correctly.   This problem has now been resolved.  Be sure to follow @MethodCRM on ...

Sorry, I made a mistake. It turns out that my start date was fixed to 2/17 in edit screen.

Hi there, This happens after today's update. I made a new Phone Call Outgoing activity from 9:00 to 9:30, then used my customized edit screen change start time to 8:00 and saved, and now it looks like this. Any idea?

Hey, It might be that you are entering too many characters for the Contacts name. Which has a character limit set by QuickBooks. Please try decreasing the character count, follow up with the results. Mortaza

Hey, The update is working its rounds, you should receive the prompt to update by end of day.  -- Mortaza

Whilst entering a new contact into the system, we received the following error: Action Execution Failed The Click event for Save failed to complete. Message: *An error occurred while inserting a record into the table accEntity of database SUMInnovation. String or binary data would be truncated. The statement has been terminated. Stack Trace:#1 - ...

Users trying to access Method through the API, Outlook plugin, or Report Designer may be experiencing issues when signing in with their username instead of their email address. Login errors related the Method API, Outlook plugin and Report Designer have now been resolved. ^Lynda