Method Community

Hi Mahlon, What about if you remove the Go To Screen action? I need to know if it’s an issue with timing or if the value isn’t being returned correctly at all in this scenario. -Audisho

Hi Mahlon, Can you try adding a button for displaying this variable after your action set has completed? I’d like to know if the result is any different. -Audisho

[quote user="mahlonf"] Try accessing the activity through the opportunity. [/quote] I'm still not able to replicate this.

Hi Conner, I can confirm that we do have users who run the Method Integration Engine and the Outlook plugin on a similar setup, but we do not officially support it. As such, your mileage will vary depending on your environment. The installation procedure will likely be determined by your IT department based on our standard setup procedure. If ...

Hi Mahlon, I don’t really have enough information to tell you why this activity is being created, but it appears that Method is picking it up as an event that originated in a Google calendar account. The time doesn’t correlate with the previous 2 activities, so I don’t think that it’s a duplicate. Is the activity assigned ...

Hi Mahlon, If you check the source code from the Insert tab of the text editor, you will notice that it is replacing your “<div></div>” with “<div> </div>”. I believe that this is what is causing the extra blank line. I have created a ticket for the development team to investigate and will ...

Hi Maria, I’m sorry that you’re still having trouble with this and I am also sorry that you were unable to reach us via phone. Our phone system should allow you to leave a voicemail instead of waiting on hold. In the future if you leave us a voicemail, we will create a case for you and reach out as soon as we are available. In this ...

Hi Mahlon, It looks like that extra line is where BillAddressAddr3 would go if it contained a value. What happens if you remove the logic for adding BillAddressAddr3 in the character function? Are you still unable to get a “<br>” tag to function properly? What about if you replace your “<div>” & ...

Hi Trilogyfm, My apologies for the late reply. This one slipped past me. Once a field is created, the name cannot be changed. You will need to delete this field and re-add it to the table if you would like to modify the field name. You can however, change the name of the field as it appears on a screen. Once you have added the field to your ...

Hi Mahlon, I’ve created a ticket to see if our development team can give a better explanation of this error. I’ll post back once I have an update. Sorry for the inconvenience. -Audisho