Method Community

Hello, Can you assist with the functionality of getting your API to interface with our Asterisk Phone Switch?  First off, I am not Technical but I am trying to assist one of our engineers with determining if we are able to interface completely with Method CRM.  We are a Hosted Voice Solution provider and we have a potential customer who ...

Hi GroGreen & Mahlon, Thank you for the additional details. While I wasn't able to replicate the conditional statement comments getting mixed up, I did have a couple of the conditional statement comments clear out completely on me. As such, I've created a ticket for our development team to investigate both issues. I'll post back ...

Hi Audisho, The first 5-6 times it happened I assumed it was a mistake, but after that I started double checking. I'm not that confused. :) This was with several sequential conditional statements. It doesn't happen all the time, it must be under certain conditions. The button that I experienced this with has 9 sequential conditional ...

I have the same thing various times. Often happens when you rearrange actions or copy and paste and action into a conditional statement

Hi GroGreen, I can't seem to replicate this issue. Are you dealing with several sequential conditional statements or are these nested within each other?  Are you sure that you're not simply selecting the wrong action to add notes to? This would be a very easy mistake to make when dealing with several conditional statements in a ...

Hi Ying, Welcome to the Method forum! Unfortunately, signature implementation is not available in Method. You could however, use a 3rd party application to capture customer signatures and then upload the document to the customer profile in Method for your records. I hope this helps. --Audisho

Hi I am looking to implement Scanning and Signature into the Method. I am trying to figure it out but do not see any tutorials to any of these. I would like to be able to scan in reciept and implment customers signature into the database.  Any kind of help would be appreciated.  Thanks YING

Hi Rob, We do not integrate directly with Constant Contacts. If you’re able to export your data from Constant Contacts to a CSV file, then you may be able to import it into Method using our Import / Export tool. You can find our documentation on using this tool starting with Solution No. 716 in our Help Center.  Please have a look at ...

Awesome! Thanks! That helps a lot! It would be great if in the future you could do some videos about how the database is set up, to explain things such as this in more detail. It would help greatly with customization and ensure that customizations are made properly.

Hi Rob, Welcome to the Method forum! Since you’re a new user and I believe both of these issues may have to do with your limited knowledge of Method, I’m going to have your success coach reach out to book a demo with you. If this turns out to be a technical issue, your success coach can create a case for our support team to ...