Method Community

Yes that is the exact error message from the email

We would like to have the customer use an account number to retrieve a password instead of an email address. (Not all of our existing customers have emails on file.) How can I modify the script generated by Method Integration to offer the option (account number/email address) when a customer clicks on Register?

I have no update for you yet but once I do I will update this post as well as email you directly :) -Michael

Gary, Do you have Use SSL set to Yes in your Method email settings? -Michael

Method support is enabled. The screen name is MethodSupport. It is associated with the email: bsc@methodintegration.com        

The following updates are now live for users of Method. Features Introduced a new wizard to help users through the successful setup and connection of the Method Sync. (PL-4811) Ability to test Email Server settings under Preferences -> Email. (PL-3479) Cheers Derek

I am unable to include an attachment using MethodAPIActionSendEmailV2. For testing purposes, I tried using "http://www.methodintegration.com/documentation/MethodInitialSetupGuide.pdf" as the strAttachment parameter. The email is being sent fine, just no attachment included. Any ideas on what I am doing wrong?

Hi Alec, At this time Method does not provide a way for you to prefill a new message with those fields or add an attachment and send them to an email client outside of Method. Regards Denis

FYI: Ended up being able to resolve this issue by signing into the sync engine using my email address instead of my username....

Hi Stuart Feel free to reach out to us. Email us at support@cloudconsultancyllc.com. We can discuss what you're trying to accomplish.