Method Community

I work for a landscaping company. We are trying to create estimates for projects for customers and then create Sales Orders for the customers, Work Orders for the crews, and Purchase Orders for materials. I have seen how to create the Sales Orders and Work Orders from the estimates which can later be turned into invoices, but can we also ...

Hi Kirsch Electric, When you select the 'x' button in the top right corner of a field, you are prompted to delete the field via a popup. Did you perhaps check the "Prevent this page from creating additional dialogs" box? If so, you can re-enable it be closing and re-opening your browser. --Audisho

Hey Mahlon, Wanted to update you that this has been corrected. Both the extra decimal places and lineitem refresh. When you get a chance take a look and if it's still an issue please post back here. -- Mortaza

How can I link (and therefore view) my customized invoice (screen) under the Customer Invoice tab?  I find no place in Method or in this Forum telling you how to use a different screen shot than the screens automotically assigned when our account was created.  Please advise where I would go in Method CRM to make this change.

Why can I not remove a field from the customize screen?  Should I not be able to simply click the "x" in the top right corner of the field to have it removed?  It will not allow me to do that.  I will only allow me to move (drag and drop) the field in a different location and enlarge or shink the field space.  I ...

Hello, Can you assist with the functionality of getting your API to interface with our Asterisk Phone Switch?  First off, I am not Technical but I am trying to assist one of our engineers with determining if we are able to interface completely with Method CRM.  We are a Hosted Voice Solution provider and we have a potential customer who ...

Hi GroGreen & Mahlon, Thank you for the additional details. While I wasn't able to replicate the conditional statement comments getting mixed up, I did have a couple of the conditional statement comments clear out completely on me. As such, I've created a ticket for our development team to investigate both issues. I'll post back ...

Hi Audisho, The first 5-6 times it happened I assumed it was a mistake, but after that I started double checking. I'm not that confused. :) This was with several sequential conditional statements. It doesn't happen all the time, it must be under certain conditions. The button that I experienced this with has 9 sequential conditional ...

I have the same thing various times. Often happens when you rearrange actions or copy and paste and action into a conditional statement

Hi GroGreen, I can't seem to replicate this issue. Are you dealing with several sequential conditional statements or are these nested within each other?  Are you sure that you're not simply selecting the wrong action to add notes to? This would be a very easy mistake to make when dealing with several conditional statements in a ...