Method Community

Hi GroGreen, I reviewed the code snippet that you emailed to me, but unfortunately, I don't have enough familiarity with PHP and curl to confirm whether or not something here is causing duplicates. For good measure, I went ahead and added another new opportunity and another new activity to my own account using Postman. In both cases, no ...

Hi GroGreen, I checked our logs and found that you seem to be encountering a large number of the following error. [quote] Save Warning: The Customer/Employee/Vendor/OtherName could not be sent to QuickBooks. This Name is already in use. Please edit the Name so that it is unique and save again. [/quote] It could be that your code is ...

Hi GroGreen, Your workflow is correct. One thing to keep in mind is that your opportunity will be linked to the contact that is created automatically when you create a new customer. Using the same name that you used for creating the customer should still allow you to create and link the opportunity to the correct contact. If you're unable to ...

Hi Hasan, I can't reproduce this issue. I would suggest testing a single API call, such as inserting an activity using a tool like Postman. If you receive a duplicate when doing this, then we may need to investigate further. If not, then I can only suggest that you re-inspect your code. I hope this helps. --Audisho

Hi Hasan, The first step would be to check that "Test Name" exists as a value in the Name field of your Contacts table. It could also be that there is another error somewhere in your code. Can you post the payload that you're sending in order for me to check? --Audisho

Hi Hasan, Welcome to the Method forum! I think I have an idea of what you may be doing incorrectly. Activities and opportunities are linked to contacts (located in the Contacts table) and not directly to customers (located in the Entity table or Customer view). When you create a customer, a contact record is created automatically for you in the ...

Hi Marty, Thanks for the feedback. I was able to reproduce the issue with scrolling to the bottom of the screen when in landscape. I've created a ticket to address this in a future beta release. If you're able to use the app on data, but not on wifi, it might be because something on your wifi connection is blocking the app's ability ...

Hi Dustin, Thanks for the feedback. I'll put in a feature request to include the option "Hide on tablet". This way you can be as granular as you like with what fields to display and where. With regard to hiding the left navigation bar, I'll put in a feature request for this as well. It may also interest you to know that we plan ...

Hi Tom, The app has been updated to allow installation to your device. Please try downloading it again from HockeyApp and let me know if you're still having trouble. --Audisho

Hi Victoria & Annie, I just wanted to follow up with you both on the time zone screen being displayed at login. Victoria - Our data shows that your last login was in-fact in Pacific Standard Time. Are you still experiencing this behaviour? Annie - Our data shows that your last login was in Pacific Standard Time (Mexico). This would coincide ...