Method Community

Hello theSolarguys, Is this happening for all users or just one specific user? Is it just happening on calendar or overall Method is slow? Did you try using different browser? -Inder

This week Method has been going very slow and freezeing on calendar refreshes. You have to refresh the browser in most cases because the Method loading symbol won't go away.

I created a custom field in QB: The label/name is "SPECIAL ORDER" When I export the IIF file from QB for the Items table, the field has the official name "CSTFLD4" In Method, the Column "SPECIAL ORDER" shows up in the Items table, which is good. However, as a test, I populated an item in QB with a ...

Hi Arrowplane, We are usually good at providing a meaningful error if the API call is malformed or incorrect - but this could be a case where the right information isn't making it's way back to you from the API.   My hunch is that it could be a data issue.  My initial thoughts are for you to double check that ...

Mkhoury80 - can you please supply a code snippet showing how you are achiving the insert?  This could help us identify potential problems.  

Joel, For Inbound, you can retrieve a record from the Contacts table using the MethodAPISelect_DatasetV2 call - you can filter results based on the incoming phone number.  Once knowing a contact record id, for the caller, you can then utilize the MethodAPIGetScreenURLV4 call to create a URL for a specific screen within Method ...

It would be most helpful to also have the Online Payment fields available so I can I set the online payment checkboxes from Method when I generate the invoices.  Thanks.

Hello Mahlon, Thanks for the valuable feedback. I agree with you that the default filter should be "contains". Unfortunately, there is no easy way of doing it. I am going to pass this to the team in order to improve it in future release. -Inder

I just had feedback from a client who would prefer the default option for advanced filters to be contains instead of equals. Is that something easy to do?

Hello Rick, Thanks for bringing this to our attention. I was able to replicate the same issue on my account. There is certainly something wrong on the grid, where it is calculating the amount of the previous bills and adding it to the next bill.  I am going to create a ticket for this issue and will post back once the issue is ...