-
Alpheus-
I'm glad to hear that you got this to work and thanks for giving us the steps. This is the first time we have come across this particular issue, I will create a solution for this and add it to our up coming knowledge base.
-Michael
-
Shawn-
[quote user="SMcGovern"]1. No images/icon on mobile screen. When format the screen for mobile, my icons do not appear.[/quote]
I was able to duplicate this and I will look into this further.
[quote user="SMcGovern"]2. Section Header always appears - I'd like to make it so that the section ...
-
s.white-
When I first loaded the screen I noticed it took a second to load the screen before the error came up, this lead me to believe it was an issue with OnScreenLoad.
So I made a copy of the screen and just deleted all the actions found in OnScreenLoad and that error no longer came up.
I suggest going over the actions found in the ...
-
Andy-
Have you upgraded to the new CRM? If not that would be the reason why your version would not work. Otherwise enable MethodSupport and email me your account name and I will take a look.
-Michael
-
Alpheus-
I have seen this issue come up because of firewall/anti-virus software. Do you happen to have the same software installed on both computers? Try temporarily disabling the firewall/anti-virus software and try again.
-Michael
-
swm023-
The field that links a contact to a Customer/Lead (Also known as an entity) is the Entity drop down.
Make sure you have a value for Entity for all your contacts which should be the value of the FullName field for the customer you are trying to link the contact to.
-Michael
-
Andy-
Are you using the orginal screen or a customized version of the orginal screen? This fix only applied to the orginal screen, you will have to go in and update the actions if you have previously customized the screen.
-Michael
-
s.white-
Before you scrap the screen. Can you enable MethodSupport so I can take a look?
Email me the screen name and the account name.
-Michael
-
cmogletree-
If you are using the standard address fields found an a Work Order(Activity table), they are linked fields and cannot be updated through the work order. The value for these fields will always come from the Entity (The customer you selected).
If you go to Customize > Tables / Fields and click Edit fields... for the Activity table, ...
-
cmogletree-
This is possible to do in Method but will require a bit of work to get this to work the way you want it to.
Right now when you map from the Work Order List it checks to see if the shipping address is blank and if it is it will use the billing address to generate the stops (This is done on a per work order basis in a loop).
You could ...