Method Community

Hi Andrew, A case has been created and a member of our support team will reach out as soon as they are available to investigate. Sorry for the inconvenience. --Audisho

The following updates are now live for users of Method.  Fixed scrolling issues on modals windows within designer. (PL-3527) Fixed issue with controls shrinking within designer when using firefox. (PL-3526) Fixed issue with screen redirect where in some cases it would redirect to the original screen. ...

I am not able to get the method intrgration engine to sync.  It seems to hang up when looking at invoices, which was the last thing I was working on prior to having problems. Here is the error... 1/5/2016 6:35:05 PM OnDemand From Server: Error: There was an exception running the extensions specified in the config file. ---' Maximum ...

Hi Abiose, I've created a ticket with the support team and someone will reach out first thing tomorrow to troubleshoot the issue with you.  Cheers, Adam

Please help. I'm unable to sync my company file due to this error message: 1/5/2016 5:28:15 PM ERROR'MESSAGE'VALIDATE PERMISSIONS: FAIL/ERROR'/MESSAGE' 1/5/2016 5:28:14 PM ERROR'MESSAGE'VALIDATE PERMISSIONS: FAIL/ERROR'/MESSAGE'1/5/2016 5:26:29 PM What does this mean??

Hi Mahlon, My apologies for the late response. I’ve created a ticket for our development team to investigate. I’ll post back once this has been resolved. Sorry for any inconvenience this has caused. --Audisho

Hi Mahlon, My apologies for the late response. Unfortunately, I don’t have any way of testing this out myself, as I don’t own a Windows touch screen device. I’m happy to create a ticket for our development team to investigate, but I’ll need to ask a couple of things from you first. 1. Can you confirm that the page is ...

Hi KUpham, My apologies for the late reply. I believe you will need to modify the sort order of the detail line within the report. Just change the RecordID field to your custom sort order field. And as always, we recommend that you create a copy of the report before making any changes. I hope this helps. --Audisho

Hello! I have done a fair amount of custimization to my new customer screen (also to my edit screen). I would like to duplicate a lot of what i did in my new and edit lead screens.  Is there a "best" way to do this? It's hard for my to do without being able to open both screens side by side at the least, although if there ...

Hi David, My apologies for the late response. This is in-fact possible using the session variable User - IP Address. The simplest way that I can think of for you to accomplish this would be using the OnScreenLoad event on the user’s home screen. You would need to retrieve the user’s IP address within this event. Then use a ...