Method Community

Hi Victoria, My apologies for the late reply. I have created a feature request ticket so that out development team can investigate the possibility of adding this functionality. The addition of this feature will likely be based on the number of Method users that request it. Please be sure to keep us up-to-date on client requests that you receive ...

Hi Mike, Since I’m unable to replicate this issue, I have created a case for you. A member of our support team will reach out as soon as they are available to investigate. I hope this helps. -Audisho

Hi Mike, I can’t replicate this behaviour. I am able to both generate a print preview for templates that contain a “-“ in their name and open a document that has a “-“ in the name from my documents list. Can you provide me with a complete list of steps for replicating this issue? It is possible that these files are ...

Hi scottaskinosie, Export your activity table and locate a series record. Scroll to the RecurrenceInfo field and let me know if this series record contains any data in this field. -Audisho

Hi Marco, The steps that you listed for regenerating the table are correct. This isn’t something that I can troubleshoot effectively through the forums, as it requires me to be able to see and replicate the issue. Would you like me to create a case and have a member of our support team reach out to investigate? -Audisho

Hi mkbockhold, The Method Integration Engine (MIE) will run fine in multi-user mode once you have completed the setup and should not cause any issues such as forcing you into single-user mode. I don’t believe the MIE is causing your issue, but one thing you can try is removing the MIE from the affected system and see if the issue persists. ...

Hi Marcelo, It’s not possible to customize the TagList field object in this way. Sorry for the inconvenience. -Audisho

Hi Kelly, I copied my report over to your account and it generates correctly. I’ve since removed the report and screen from your account, as I can’t provide you with customization work free of charge (this would need to go through our professional services team). It’s worth noting that a preview was not generated inside of ...

Hi FW, At this time, I’m not quite sure why we use the date / time format that we do, but I’ll ask around and post back once I have an answer for you. I understand your concern that the current format isn’t “friendly” for use with other software and cannot be easily converted in Excel. I went ahead and created a ...

Hi Marco, I suppose that this is theoretically possible however, I have never run into this situation. You can try following the steps listed in Solution No. 429 of our Help Center for regenerating the Users table to see if this helps. My thought is that there is another issue here that you are not considering. If regenerating the table does not ...