Method Community

Hey Mahlon, We have a urgent ticket in with the development team, I'll update this thread as soon as I hear back from them. - Mortaza

Hey Mike, The development team are aware of the issue and actively working on a fix. I'll update this thread as soon as I get news from them. - Mortaza

Hey, Verify on the 'View Contact' screen that the drop down has the columns added. - Mortaza

Hey, We are aware of the issue, multiple clients have reported the error. The development team are actively working on a fix. I'll update this thread as soon as I get news from them. - Mortaza

Hey, You View Contact and choose an option from the Drop Down (CustomerCategory) > Save. You go back into that Contact and that option you chose is not displaying on the drop down. Did I understand that correctly? - Mortaza

Hey, The reason for that is because you have a many-to-many relationship between the tables (many customers to many versions). We'll need to go back to 1 to many. The original setup of Customer to VersionNumber let's go back to that setup. This time in the Grid let's add a Filter to for the VersionNumber: This should make the ...

Hey Blake, The server change should have not affected your attachment action. I did not receive any other reports of the that happening with other clients. Did you get around to fix the issue? And if so what did the fix involve? - Mortaza

Hey James, If the Exchange server was already setup with SMTP Open Relay prior to the Amazon move, changing the IPs is all we should have tweaked after the move. If not: You'll have to set-up an SMTP open relay on your Exchange server in order for Method emails to go through. This is something I recommend you speak with your Exchange ...

Hey James, Is it the same response as the original post?  Response from Mail Server Failure sending mail. Unable to connect to the remote server - Mortaza

Hey Lance, From my testing, there is no way to start/stop the timer from an OnScreenLoad. But what I did find on the FieldServiceMOB_WorkOrders screen we are using a "Call WebService" action for the Start Timer or Stop Timer button objects on this screen. If you click "edit" for either the Start Timer or Stop Timer button ...