Method Community

Hey James, Did you use the block of IPs or used the specific addresses? If you chose the latter it may be an issue, as the IPs are not static due to the way the Amazon environment is setup.  - Mortaza

Hey, You would have to relate the two tables, which will allow us to add Linked Fields from your software Table onto the Customer table. Start by adding the 'software version' tables RecordID as a dropdown to the Customer table: on the next step choose the correct Table and your option will be RecordID. Now that we have ...

Hey, I went ahead and created a new feature request for Square as a payment gateway option. I'll keep you posted in what I hear back, on this thread. - Mortaza

Hey, You have a few routes to take here are a couple: > Use our built in TagList to tag your customers with their software versions/country of residence/other information. Then using the ListBuilder you can filter by Tags: It will then create a Grid on the fly with a list of the Customers that fit the filter and you have an option to ...

Hey Maureen, We have had a few cases with Users facing similar issues. I would recommend you give the Support line a call and show them the problems over a screen share. Allowing them to further troubleshoot and/or create a ticket if needed. Please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to take a ...

Hey Charles, If you want to email me your Company Account, I can have your Account Manager reach out and assist. (my email is in my signature) - Mortaza

Hey, My first question would be, does it need to exported in spreadsheet format? Or can we use a Generate Report action to extract that data? - Mortaza

Hey GroGreen, These errors are tougher to troubleshoot over the Forums. I would start by doing the basic troubleshooting first: - Clear Cache/Cookies - Try in an Incognito window If you follow these steps and still are getting the same error, please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to ...

Hey Charles, Yes, it is possible, depending on the needs. It would require customization, if you would like to share your requirments we can work on putting something together. - Mortaza

Hey GroGreen, It's an issue we are aware of, there is a high priority ticket in with our development team. As the developers are actively working on a fix - hold off on making any changes or short term workarounds till the fix gets pushed out. As soon as I get the word from the team, I'll update this post. - Mortaza