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Hi Jonathan, Im going to Open a support case for you. One of our Reps should be reaching out as soon as possible. Thanks Jonathan. Regards, Ben

What goes in the 'Name' field when importing new leads, Company Name or Lead (Person) Name? I'm importing from excel. The data includes a company name and a contact name and title but not in all cases. I insert the contact name (concatenate FirstName and LastName) if it exists and the company name if it does not. But I'm not sure ...

Hi Again, Looks like youve already spoken to one of our support reps and have had this resolved. Great News! Regards, Ben

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Hi There Would you be able to have this user try a few things for me? First, if you could get this user to Clear their browser Cache and Cookies, or try another browser completely?  I have seen in the past particular extensions/toolbars/adware programs can prevent the page from being displayed correctly in Classic. If you find this doesnt ...

Hi There, Firstly I wanted to offer my apologies for the inconvenience youve been experiencing due to this Issue. I understand this has been an issue for some time for you. As for the status of the fix, Its proving a difficult beast to tackle. A number of fixes have been applied and tested and verified working, but it seems there is always ...

Awesome, thanks!

Hi FW, I noticed that Audisho has already put in a feature request for this one back in May. Ill make a note on the Request that you are asking about this one again. Cheers, Ben

Thanks, Ben. This is specifically a request as it relates to the integration tools import/export. So that wouldn't work in this case. I did notice that it is exported correctly when inserted in a grid, however. 

Hi FW, Sorry for the late response. Ill have to look in to why the date is formatted this way, as im not enitrely sure why this is the case. As a workaround though, you could try adding the data you are trying to export to a Grid, format the Date in the grid column directly, and Export it that way. Regards, Ben