Method Community

Nathan - thanks.  I checked it out and everything seems to be working fine.   I think it was just a matter of time before our running of back end updates to all QB Online accounts was completed.  So by the time I tested it out, your account was already update with the latest and greatest. I was able to edit a note and restore it ...

Nathan - can you PM me your Company Account name (click Contact>send Method_Paul a private message).  I'll have a look... Paul

Nathan - The reason you had the problem yesterday that you did was that Intuit had recently made the add/edit of customer notes possible for developers.  Previously it was read only. Problem is, there was a communication break down, and no developers were alerted to this - so it hit us by suprise.  We are still implementing their new ...

Modifying the JournalEntryLine would NOT send the tranaction to QuickBooks.   Modifying the JournalEntry WOULD send the transaction to QuickBooks. After you are finished editing all your JournalEntryLine records, call the SendToDesktop action for the JournalEntry and that will tell Method "hey I'm doing making all the modifications ...

Sounds completely unrelated to your original question. What kind of existing transactions are you modifying? Are there any messages coming up in the actual sync engine activity log on your desktop? Paul 

Hi Jeff - I believe the reason it's not showing up in QB Online is that it it is actually deleted in QB Online. What you need to do is: 1. Go to QB Online. 2. Go to your Customer Center.  3. Click the Show Deleted checkbox. 4. Find the customer you are referring to. 5. Click on them. 6. Then click the Restore button. 7. Then you ...

Sean - You should be good to go now.  We have hotfixed the site. It was a typo in the server code for JournalEntry syncing with multi-currency turned on.  It should have been "IsAmountsEnteredInHomeCurrency" in our code, rather than "IsAmountsEnteredInHomeCurrencyAdjustment". Paul

Hi Jeff - That message is coming from QBO. It's kind of confusing, but it looks like those were deleted customers in QBO that were edited in Method.  When sending them to QBO, QBO rejected them. Rather than give the message it gave, it should really give something more informative, like "you can't edit a deleted ...

Sign out of Method. Close your browser. Change your computer's time zone. Reopen your browser.  Sign out of Method and sign back in.  Steps 2 and 4 may be unnecessary, but best to all steps. Paul

Shelley - glad to hear it worked.   Not sure what was wrong.....republishing the screen is like restarting your computer.....it's the first thing I try before troubleshooting any further. Just to be safe, I'll run a utility that regenerates all your screens.  It's at 34% right now, and should be done in a couple ...