Method Community

Hi Don, We just spoke on the phone. To summarize, you were entering your credentials correctly and your user did have proper access to the API. I had you reset your password and this resolved the issue. --Audisho

Hey, Thanks for the follow-up. I believe the issue is Report Designer does not treat the 0's as null values. What needs to be ignored rather is integer: 0. Here is a couple topics I found with similar questions: (see if they help, if not follow-up and we can take a further look) > Can I ignore 0 values in an average ...

Hi Savanna, Please take a look at our following help center article: Solution No. 84 Follow-up if you run into any errors and/or need further assistance. -- Mortaza

I keep getting a reminder stating "Dear account owner, recently you have setup web form Web-To-Lead and have enabled email notification, without setting up your mail server first. Please setup your email server, otherwise you will constantly be receiving these reminders. Thank you." and I havent been able to find any information on ...

Hey Don, Make sure your Company Account has no spaces and is input exactly how it's displayed. I emailed you how it should look.  -- Mortaza

Hey Mortaza, Thanks for the quick response.  Maybe there is another way we could approach this request.  I think it is a pretty good idea and that other users may find it useful as well.  Here is the objective:  To categorize our customers into groups based on their order history.  Example: Category 1 Customers order ...

Thank you for the quick reponse and link. I might be terribly confused, but I think that the article did not change my question. My case is that I have values 1, 0, 0, 0 and want my average to be 1 (we calculate the score from customer feedback and those we cannot reach produce 0 - we still want to have it on the report, but we do not want it ...

Just downloaded the Outlook Add-In  and now cannot login to the app.  Used the same login information from Report Designer and website (which both worked fine).  Is there a setting I need to play with?

Hey, This article may help, take a look and follow-up: https://documentation.devexpress.com/#XtraReports/DevExpressXtraReportsUIXRSummary_IgnoreNullValuestopic -- Mortaza

Hey Maureen, Sorry about that, Action 81 might be listed in the Schedule a Follow-Up object (81 referring to the 81st action in sequence). Or if it's calling another Action Set it maybe listed elsewhere. It might make it easier if you turn on MethodSupport and email me your Company Account and also the screen name. I can create a copy of the ...