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I had a situation where I exported from a solution table on one account, and imported into the solution table on another account. The export / import process did not retain the HTML formatting. Am I missing something?

Hey Mahlon, Thanks for bringing this to our attention. I have created a ticket for our development team and will update our thread as soon as I hear back. -- Mortaza

The total percentages on the columns of the Email Template list = 100 When I check the box to show the record ID fur use in customizations in can't display   Must Edit screen just to get this

Hi Alex, That can be done, I would do it on the Generate Report action. For example:  -- Mortaza

Hi, While generating a Pivot Grid, there is a "Filter Area", what is this for? Is it used to filter the data?  If I want to add a filter (like a date range), and apply this filter to a Pivot grid, is it feasible? Thanks. Alex

Hey Mahlon, I have created a ticket for our development team to look at the appended 0s and also the LineItemGrid not refreshing after a Save/New. I am also unable to replicate the Tax 0'ing out after Save action. Does it happen with any other TaxCodes? Or just that specific one? -- Mortaza

Hey Ben, I believe as Fran pointed earlier it will be a lot cleaner to bring this outside the grid and use a Pivot Grids and/or Charts. You can have 4 of each for each category or you can put all 4 categories into one Pivot/Chart. Using arguments you can filter each for how you want it set per category. Please take a look at our help center ...

I had a client contact me about an issue they were having with the Sales Tax Total on the New / Edit Sales Receipt screen on a specific Sales Receipt. They said when you click Save the sales tax disappears. I logged in and checked out the invoice and here's what I found.   When I click Save it turns to this  I ...

Hey Maureen, That's great news! Appreciate the follow-up for anyone else that might run into this error :). -- Mortaza

Hey Savanna, Agreed, I went down a deep tunnel looking for that information. I'll look at my browser history to see if I still have the link, it was very deep into their help center.  I did speak to our Education team and they have updated our help center article with the GoDaddy information:  Solution No. 84 -- ...