Method Community

This is still an issue

Renaming grid causes actions on row click to break and thrown an error message when trying to edit them. Had to delete the actions and start over

A little more update...this only happens when both checkboxed are left unchecked and you want to loop through all rows in grid.

We discovered an issue yesterday where a small number of our US QuickBooks Online customers had their tax codes set to "inactive". As a result, these customers were not able to see and access their sales tax options when generating invoices in Method.  We believe we have fixed this issue but continue to actively monitor. ...

Still doesn;t seem to be working. Any updates/feedback after the release on October 16th? Thanks

Your tax codes were set to inactive. We have activated them for you, but we are still investigating what has caused them to become inactive in the first place. I'll let you know when we find out more.

working now thanks. what was the problem?

The sales tax codes are now restored.  Please give it a try and let us know if you have any further questions or problems.  Thanks again for your patience.

We are looking into this and will get back to you as soon as we have an update.  Thanks for your patience.

Today all of a sudden when creating a new invoice the field that shows whether a item is taxable or not has disappeared and tax is not being added to the invoice which is being sent to the customer without tax! This is tremendously impacting our operations and workflow, please help