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Karen,
If you need a quick fix, I would have your Actions update the QTY to 1, and adjust the Price to the Order Minimum upon finding the exception record in your Item/Customer table.
You can have your Action Sequence automatically append text to the Item Description to include the actual Item Quantity and a note about the price ...
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Oh, and maybe a shorter suggestion might be to avoid doing any event based logic or calculations on the QB Amount field. QB will ALWAYS revert this field to QTY X PRICE. I avoid this field completely in all logic as QB must calculate it and then it get's updated upon the refresh to Method. You won't see the refresh of ...
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Karen,
I do something similiar, although different. That makes a lot of sense, Eh?
All of my pricing is driven by the Item data and I have a quantity based pricing structure applied to each item. This is independent of the Customer, but it must be calculated for each line item added to an Order or Invoice.
When the Item is changed, (Text ...
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Thanks Chad.
Our MSP, Wyn Consulting, fixed the problem. I'm not sure exactly what was wrong, but there was some issue with the QB instance on the Server, which could have contributed.
The problem may have had nothing to do with the Server, but I did notice that the "temp log path" from the About panel of the Engine is ...
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The Engine will sync from a PC running QB accessing the QB file on the 2008 R2 Server. But the Engine on the server stays hung waiting for https connection.
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No such luck turning off Windows Firewall. The Engine reports that the Company File is Open, briefly flashes the starting synch message, and says "waiting for secure https connection".
Do I need to configure IPSEC settings on the server to allow the connection to made to the Method Server?
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Now checking Windows Firewall. I think this may be the cause. Typically a message gets thrown when Windows Firewall is the problem but I suspect the Server 2008 R2 (R2 is a BIG change to 2008), may have some rules that apps aren't expecting to see.
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I am having trouble getting the Method Integration Engine to sync from a freshly installed Windows Server 2008 R2 machine.
I am using the same QB data file (Enterprise v 11.0) and the status console of the Engine reports that the Company file is open, but I cannot get the Engine to report any further status. It tends to show "waiting ...
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I noticed there is a new watchdog process running to notify a user about the status of Method server side processing that might be taking a bit more time.
I can see it when one of my screen actions is generating a pdf report.
This is a nice addition since occasionally these pdf reports can take some time to generate, up to 1 minute or so, and ...
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Sam,
I do this also. The automatically created screen is perfect for those simple drop down tables. I have about a dozen of them and I just put them on a tab that users wouldn't see so when I want to add drop down values I just go to the auto screen and make entries.
Cheers,
James
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