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Hi wayneteng, To retrieve, you can use the following calls from the API MethodAPISelect_DatasetV2 MethodAPISelect_XMLV2 Also, please see this related post for additional implementation details. 

The Sales Order table requires the Customer and TxnDate fields - have you supplied these in your original call? If you post up the parameters passed for you original call, I might be able to shed some light as to what caused the error.  The 'Ref' portion is added to the field name in this case because the Customer field is ...

Hi Wayneteng, Can you be more specific around which table & field you are retrieving from?  Are you referring to an actual 'File' (e.g. a document) or a 'record' (e.g. a customer record in the customer table).

Hi Wayneteng, Can you provide more details to help us identify the problem- What table are you inserting record into? Can you post up an example of the parameters you are passing so that we can validate the call? Thanks

The following updates are now live for users of Method. Features Performance improvements to loading of Grids, App Ribbons and Drop Downs (PL-4460)

Hi Nick,  I apologize for the down time earlier today.  We experienced an issue with user authentication - Users who sign into Method using their username insetad of their email address were not able to authenticate correctly.   This problem has now been resolved.  Be sure to follow @MethodCRM on ...

Great to hear you got it working! Cheers Jon

ITfromValor, The Item table is read only.  You will need to add items to the appropriate sub-table ... So for example Inventory items are added to ItemInventory Service items are added to ItemService NonInventory items are added to ItemNonInventory etc  

Great to hear!  Thanks arrowplane.

Hi Arrowplane, We are usually good at providing a meaningful error if the API call is malformed or incorrect - but this could be a case where the right information isn't making it's way back to you from the API.   My hunch is that it could be a data issue.  My initial thoughts are for you to double check that ...