Search
-
Hey James,
As soon as you login? Seems like it is executing a looping action OnScreenLoad.
I would start by looking at your OnScreenLoad actions for your Home screen. Verify there are no actions being executed.
If you follow these steps and still aren't able to remove the actions, please give us a call on the Method support line at ...
-
Hey guys,
Sorry didn't get a chance to update the thread.
Firstly, thanks Fran! That was the exact issue.
Callum, I created a copy of your Estimate (Custom) report and fixed the field and repointed your Estimate screen to that report, Estimate (Custom)(MS).
I tested and everything looks back to normal.
Take a look at it and let me know if ...
-
Hey Callum
Can you please turn on the MethodSupport User by heading over to Customize > Users and making sure the checkbox next to MethodSupport is checked.
After PM me your Company Account and I can log into your Account and do some poking around to see if I can find a cause for the issue.
- Mortaza
-
Head over to Customize > Users and make sure the checkbox to the right of MethodSupport User is checked.
- Mortaza
-
Hey Mahlon,
I spoke to Nelson and he informed me you have a lot more Retreive Value from Table actions. Which is a cause for the issue and there is a ticket in for this. I'll keep you posted when I hear back from the developers and update our thread.
- Mortaza
-
Hey,
Can you post the full error log you have also if you can also PM your Company Account and make sure MethodSupport is turned on.
I'll do some investigating from my end and see where the error is.
- Mortaza
-
Hey Alex,
I have been noticing the same issue. I went ahead and did a force refresh on the Tab and it's okay.
There is a ticket in with the developers who are currently looking into it, I'll keep you posted.
- Mortaza
-
Hey,
On Step 2 of 9: do you have FullName as an available field?
The issue seems to be related to field name 'FullName' and should be within Step 2.
- Mortaza
-
Hi Fanni,
Take a look at the email templates, head over to: Home > Email Templates.
Pull up the template it is using and see where the extra merge/text is to edit.
- Mortaza
-
Hey Mahlon,
It went through okay for me, but I did have about ~400 Opportunities.
I am importing about > 200 more opportunities to try again, can you try adding a clause to the Loop Through Table action to only work up to 400 records? (add an AND to the WHERE).
I will test again with 600 records and let you know what i find ...
|
|
|