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Hey Greg,
The workaround I was going to suggest won't work at this time.
I'll keep you posted when this issue is resolved and we can verify it's working correctly.
-- Mortaza
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Hey Greg,
Issue has not been fixed yet.
There is a workaround, before I say let me confirm it works and won't cause further damage. I'll follow up with that information when I'm 100%.
-- Mortaza
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Hello method.
We have been encountering a problem for about a week now. When we copy a screen, we get the error:
Hoowever: I exit out and refresh all of method, and the screen is made. In the copied screen, no actions anywhere are copied over.
Thanks
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Hey Greg,
Try this:
- Completly remove any copied screens of the New / Edit screen
- Remove the Redirection from the stock New/Edit screen.
- Copy stock New / Edit screen
- Click Customize on the copied screen
See if you are still getting the same error.
-- Mortaza
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Thank you.
Yes, buy the process of elimination detailed above, I went to the New Edit Lead screen (which was indeed a copy of the stock Edit Lead screen).
I found the Show tab link action buried in the OnLoadAppearance actions and changed it.
I had no idea that a specific action to show/hide a specific tab link would be buried in an ...
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I noticed a post about the web-to-lead today. Have the issues been fixed?
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Hi Mortaza,
I am able to copy and customize the screen, however I get that error whenever I try to view the screen under normal usage. It will even give me the error when it is a fresh copy, without any customization done to the new copy.
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Hey Mike,
I was just about to push enter in my reply to your issue. I'm happy you got around to it, for reference and for anybody else that may fall into this situation in the future and find this thread- you mind posting how you got around it?
For reference this is what I was going to reply with:
First just to get some clarification:
1- ...
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Never mind, I figured it out.
It would have been nice to have some guidance on the issue instead of being stonewalled though. I could have saved a few hours.
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There are 2 very simple actions, GoTo tab link and Show Tab Link, so I ran some tests:
1. Show Tab Link ONLY: I removed the GoToTabLink action. What happened was that the New Edit Lead screen was shown, which is what I want. Data is not populated yet because it needs the GoToTabLink action to do so.
2. GoToTabLink ONLY: I am taken to the New ...
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