Method Community

Hey Kevin, I can't get into too much detail and break it down to you step by step. Reason being the service you will be using to retrieve that information will be a 3rd party service. Like the example I posted in my original reply. Those services are not always free and/or have licensing factors and this maybe the issue with the original ...

Got it going!  Thanks for the help with this!

With the integer issue, should I set the default value in the fields to 0 in fields 1 through 4?

I can only pull up the action set in the same screen, not from another one.

I added a new user called "unassigned" to be able to use when making work orders in Field Service.  However they do not show up in the drop down list on new work orders.  I have verified that they fit within the filtering and should show up.  When customizing the drop down on the screen, they do not show up on ...

Thank you.  My biggest complaint is it has been more than two weeks since this ticket was opened and I have customers waiting to pay me.  Second biggest complaint is even after I've sent inquires as to the status of this ticket, no one has bothered to respond to me with an update.  Thank you for watching this ticket and I hope ...

Hey Jonathan,  Are you possibily using Firefox? I did receive a report recently of Firefox not properly loading the Grid. If so I suggested they Reset Firefox following: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Let me know if that solves the issue. -- Mortaza

Hey Don, A possibility, that I haven't tested on my end, you can try to add a button on the Work Order Screen and use the 'Call Another Action Set' action to call the Email Action Set from the Work Order List screen. Give that a shot and follow up. -- Mortaza

Hey Tami, I have taken a look at your case, by the way it's (#15567) a Support member has contacted you and has opened a ticket with our development team to take a look. He is waiting to hear back from our development team to give you another call with an update.  I'll also keep can eye on the ticket for any ...

Hey Don, It shouldn't be an issue, but it depends on the control flow. For example, before Field 5 can be calculated Fields 1-4 cannot be empty and must have integers. Make sure Field 5 gets calculated at the end after all the other fields are finished being calculated.  Even try to add a button for testing purposes ...