Method Community

Seems like after a while the estimates we create in method disappear.  They are still in Quickbooks, but they disappear from method. Is there a way to correct this?

Hey Mahlon, There is no feature that lets Users decide which platform to send notifications to.  The only way currently to have notifications open in Method:Classic is to switch the client's platform toggle back to “Classic” and remove access for Method:New. -- Mortaza

When you have a broswer open with Method New and have a screen open and you minimize the screen and move to another monitor, it freezes.  With only the dashboard open, no problem.

What if you have both Classic & New open for the same account. Have a few clients using both.

Hi Mortaza,   I left the office right after posting that, so I did nothing to fix it, however when I came in this morning it is working again, so I am certian it was nothing on my end. But it is all good now. Last sync started on: 15-Sep-2015 06:37:52 AM Thanks and have a great day.  Maureen

Hi Mortaza, Thanks for your time to patience to help me on this case, I really appreciate. I'll try to work on another network and see how it goes, or I'll try to find some other workaround to make it. -- Alex

Can I expect a reply anytime soon?

Hey Maureen, I'm not experiencing that on my account and have not received any other reports. Can you make sure Google Calendar is succesfully syncing by creating a test Activity and see it also reflects on Google Calendar? -- Mortaza

Auto Sync appears to be down:   "Last sync started on: 14-Sep-2015 12:00:19 PM"   Thanks Maureen

Hey Alex, Thanks for elaborating the steps. Using stock Bill/PO screen I tried the process about ~15times. Using Chrome Version 45.0.2454.85 (64-bit). I did not get that issues as you described. It's hard to pinpoint where the error lies. I don't believe it falls under customization because it works correctly about 90-95% ...