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Hey Stephanie,
When creating a reoccurring activity, you will need to do that from Method rather than Outlook.
Also in the settings:
If you do create a reoccurring activity in Method, note this option if you want to have a larger date range sync over.
-- Mortaza
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Hey Mahlon,
We do have a ticket in for this issue, I'll update our thread as soon as I receive one from our development team.
-- Mortaza
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It was...:-(
I deleted it and went native. That works.
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Is your 'View Activity' screen stock or customized?
I've tried among multiple test accounts and it still loads the correct Activity RecordID.
-- Mortaza
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The field name length displayed needs to be longer. This is especially unhandy in accounts where we do not have method classic.
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Same thing. This is what I get
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Hey Mahlon,
I do see the +4 hours added to the time. I have created a ticket for this issue.
In regards to the click and it goes into a Empty RecordID View Activity screen, I am unable to replicate that issue.
Can you test it on other Contacts/Activities and follow up if you still are getting an Empty RecordID View Activity screen please.
-- ...
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Hey James,
The case is open and has now been assigned to a Support member. They should be in contact ASAP.
I have noted down all the information in the case notes.
For reference: (#15810).
-- Mortaza
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Sorry for the wait, I was holding off waiting for a screen designer bug to be resolved. Which would of stop you from completing the task.
As per: https://www.method.me/cs/blogs/releasenotes/archive/2015/09/15/method-updates-sept-15-2015.aspx (Fixed issues with editing screen level events. (Ticket AS-1162)) it now has been resolved.
~
We ...
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Hey this issue has started to happen again. Should I re-open that ticket?
Thanks