Method Community

Did some App Updates go out today? Was working in an account and all of a sudden alot of update showed up.  If so, are there release notes?

When I look in the Help Forum, I see that Additional Information (https://www.methodintegration.com/method/kb.aspx?folder=MethodCRM&article=Edit-customer&id=336) for editing a customer or a new customer is showing fields that I cannot find in my non-customized screen.  Examples include Payment Information (for storing credit card ...

Hey Stephanie, This issue is a lot easier to troubleshoot over a screenshare. I have created a Support case on your behalf (#15786) - a member from Support will reach out and assist ASAP. -- Mortaza

Hey Mahlon, I have created a new ticket for this issue.  I'll update our thread as soon as I receive an update from our development team. -- Mortaza

Hey Alex, This is not a problem with your account specifically. We have other reports of this issue thus we have a high priority ticket in with our development team.  I'll keep you posted as soon as I hear the issue has been resolved.  -- Mortaza

Hey Mahlon, I do see how it can be tough to see on screen, I have created a ticket for our development team. When I hear back from them, I'll update our thread. -- Mortaza

Its working now. Thanks!

Hey Mahlon, Great point, I have created a ticket for our development team to take a look. I'll update our thread as soon as I hear back from them. -- Mortaza

Hey Mahlon, I believe the update was still working it's way around the different servers. Are you still facing the same problems?  -- Mortaza

I am having this same issue, but have not found a resolution in the forums other than what is above.  Please advise. Thank you. Stephanie