Method Community

Thanks for the update.  We have now heard from just about all of our QBD clients and they are all experincing this issue.  This is holding up their billing, order processing, etc.

Hey Guys, The development team are still actively working on a fix. Please subscribe to THIS thread as well to stay up-to-date with the latest news we get.  - Mortaza

i can't add new user to an account.  i get the an error has occurred message.  is this isolated or is it a unknown issue. 

We have been experiencing sync failure for nearly a day now.  The tech support line does not answer.  My Support@methodintegration.com emails go unanswered.  This is very, very bad. 

8:33am Issue still has not been resolved.  Please update us asap.

Hi Mortaza, That seems to work, except it has only populated one field in the grid.  I have only tagged about 30 customers so far, for testing purposes, and it finds all of them ok. However it only populates the sales receipt field of one of them. When I created a test transaction of the same date in another customer it appeared in the ...

We are using Method:Classic and the link to the activities, on the emails with reminders, are directing to Method:New instead of to Method:Classic. What shall we do to correct this. Thank you.

Still same problem in this moment, with accounts on the UK.

Client of ours too is experiencing this same issue.  Still a problem this evening.

The Desktop sync issue is now resolved. Please ensure your sync engine is closed (not open in task manager), reopen it, and the sync should be fine.   Our QuickBooks sync engine is core to our product offering and core to your use of Method. We know you expect high availability of the sync engine, so we sincerely apologize for the ...