Method Community

For future reference make sure you're using the mobile sign-in URL as we don't support using non-mobile screens on mobile devices: https://www.methodintegration.com/method/mobile.aspx It's a possibility that this may have been caused by a weird caching error and rebooting your iPad cleared it. - Ashur

Hi Willy, This can be done by editing the tab links in your portal tab by going to Customize > Tabs. You can rearrange the tab links by moving them up and down using the arrows on the right hand side of the Edit Tab Links screen. Alternatively, you can change which screens show when a particular tab link is clicked by selecting the ...

Glad to hear you got it working. What version of the iPad are you using? - Ashur

Hi Mike, We were unable to replicate this issue on our end, what is the first screen your user see's when logging in? Is it a stock or custom screen? If it's a stock screen please enable your MethodSupport user then email me your Company Account name. Customize > Users > scroll down and click the Active checkbox for the ...

Sure, I will put in the suggestion right now  - Ashur

Hi barstone, What kind of errors are you seeing? Are there any entries in the Windows Event Viewer logs which are related to the Method Integration Engine? If you haven't already, I would suggest calling us and speaking with our Support team. - Ashur

Hi mjlittle, If there is case dialog entered which is not set as Internal then it would be viewable by the recipient. Unfortunately you wouldn't be able to remove it from the Existing Case Dialog. You can remove the text from the activity then save it or just delete the activity, but the case dialog will not be affected by that. - Ashur

Our system is using the MethodAPI with a custom screen but no tokenization. This is not something we'll be providing to other companies since we have plans to work with authentication tokens, which will probably be happening sometime next year. - Ashur

Hi jwarren, Token authentication is not something we have implemented yet, however it is something we are planning for. Unfortunately I don't have a timeframe to provide for you. This is something that has been discussed in the past, check out the following link: http://www.methodintegration.com/cs/forums/p/1286/10114.aspx#10114 - ...

Mike, I was able to replicate this issue and created a ticket for our dev team to investigate it. We'll update this thread ASAP. This only happens when the field is set to read-only, so if you want to show the value to the user creating/editing an invoice then I would suggest having two separate fields on the screen, one being the ...