Method Community

Scott, I've created a case for you and I'll respond there. - Adam

Scott, Quick question, do you use either the Outlook plugin (and calendar) or the Gmail calendar? - Adam

Hi Scott, Yes I did.  I took a quick look last night and found that from the occurrences I looked at, all had been changed at some point.  The field "IsChangedOccurrence" was set to True.  This would be why you can't change them as a group/series anymore.  I want to dig a bit deeper to find out when and ...

John, I created a case for this and sent you an email. - Adam

Scott, Could you enable the MethodSupport user on your account, and also email me your Method account name along with the activities at issue?   To enable the MethodSupport user, go to Customize > Users and make sure the checkbox is checked next to the MethodSupport user.  I'd like to take a look and see what's ...

Scott, Were the occurrences updated individually in any way?  Even if the occurrence is opened and saved without any changes, this will break its connection to the series.  This is marked in a field in the Activity table called IsChangedOccurrence.  A good way to check would be to export the Activity table and include the ...

Scott, Sorry, I meant that for installing Field Services you'll need to have a Pro account.  You can reassign or delete the recurring activities from our stock activity screen.  Just be sure to show the series by using the Filter By View to select "Shared Series" or "My Series".  Then click Go To.. ...

Hi Scott,  You are correct.  You'll need to switch to the Pro version of Method to add apps like Field Services.   - Adam

Scott, We'll definitely take this into consideration.  I know in the past we've done our best to eliminate any chance of Method creating conflicts.   - Adam

Hi scott2X, Just so I have a better understanding of the issue, can you outline a use case where this would come up?  What kind of errors are being produced and where?  Do these errors show up in resolve conflicts? There is an option to "Wait for Sync Approval".  When this is checked, the transaction will not post to ...