Method Community

Hey guys, Following up: the API issues should be no more, we found the root of the problem. Please try again and follow up with the results. - Mortaza

This is also affecting the Outlook plugin:

Hello, We are currently looking into this issue and I'll follow up as soon as I have some more information. - Mortaza

Hello, We are currently looking into this issue and I'll follow up as soon as I have some more information. - Mortaza

We are having the same issue this morning. Method, any help here? What's going on? We use the API to control licensing for our application, our customers are unable to access their application when the Method API can't verify their subscription with us. All because the API is giving repeated and inconsistent errors about being unable to ...

Hey James, Nothing has changed and your webforms should be still working with no issues. I tested a few here on my account and I have Leads being transferred over.  Has anything changed on your host that can be causing issues? This one maybe easier to troubleshoot over a screen share with one of our Support members - please give us a ...

Is there something going on with the API service? I'm receiving a ton of "The API could not validate your log in" errors, and it's inconsistent. I can make a request for a merchant and receive that error, try the same request a few seconds later and it works.

Hey Tami, If you wanted to use your customized print template from Method:Classic you can - if you head over to your 'Invoice Preferences' Then choose your invoice print template you use in Method:Classic from the dropdown > Save. That can definitely be customized to have a RO/ID field. First I would add a new field to the Invoice ...

I had the same issue this morning as well. All I did was shut down/close the sync engine service app and re-launch it using the admin method email login (until this morning I'd been using the method user.name) and it looks like it connects and works fine. Hope that helps...

Hi, Starting from Aug/25/2015, it seems that our Method integration engine and program work by Method API can not work correctly. However, it is fine to login to Method via Web browser. The error message from Method API is  <?xml version="1.0" encoding="windows-1252" ?><MethodAPI response = "Failure. The ...