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Hey Blake,
Try these steps please:
>Build a new screen from the DocumentLibrary table.
>Edit your new screen and drag out a grid object. The fields required for the grid are: Document and Name. You'll also need to add a Select link.
>Drag the document field to your screen - this will preview the file you're about to ...
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Hi there,
So I love the ability of customers to be able to view all of their estimates/invoices/payments etc. though the portal screens, however sometimes this can be an overcomplicated process. I am in the service (lawncare/landscaping) industry, and the key to selling to customers is to get them their estimates as quickly as possible. I have ...
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Hey Mahlon,
This relates to the deployment. All systems should be running back at 100%.
- Mortaza
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Thank you. Had another customer call this morning trying to pay an invoice using PayPal and unable to. I've done everything I know how to do to attempt to correct the problem (re-inputting all information and resaving payment type), but it doesn't seem to correct the problem.
Tami
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I just did a sync on my own desktop account and did not get an error. Will check in with clients.
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So far so good, taking quite a while to sync the backlog fo data, but no error yet.
I would expect a detailed explination at some point - lessons learned, and how Method will keep this from happening again.
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Hey Mark,
Can you please try this again and follow up if it's now working for you?
- Mortaza
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Good news! Our sync is working again! Yippee!
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-- 10:39AM EST
Update:
Received news that the Sync Engine should now be back up and running.
Please verify by completly closing down the engine (that includes confirming there are no running proccesses of the runtime in your Task Manager) and reopening.
Please follow up with the outcome.
Thanks,
- Mortaza
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That's actually not much of an update. Would sombody with detailed knowledge please let us know what the problem is, and an ETA on when we might expect Method to be back online - or at least an ETA on a real update...