Method Community

I've emailed you the details of the error report because of the customer names that it contains. Could you please instruct me on how to make sure MethodSupport is turned on? Thanks for your help.

Hey, Can you post the full error log you have also if you can also PM your Company Account and make sure MethodSupport is turned on. I'll do some investigating from my end and see where the error is. - Mortaza

I do not have FullName available as a field in Step 2.

Hey Alex, I have been noticing the same issue. I went ahead and did a force refresh on the Tab and it's okay. There is a ticket in with the developers who are currently looking into it, I'll keep you posted. - Mortaza

Hey, On Step 2 of 9: do you have FullName as an available field? The issue seems to be related to field name 'FullName' and should be within Step 2.  - Mortaza

Hi Fanni, Take a look at the email templates, head over to: Home > Email Templates. Pull up the template it is using and see where the extra merge/text is to edit. - Mortaza

Hello, we are new to Method so I sent an Email to myself to try out the "automatically merged fields"-function e.g. ListBuilder.FirstName. It all worked fine, but the Email I got consisted of the exact same text twice. Is there something wrong in the settings / how can I change this? Thanks.

I was freaking out about how much my brower was bogging down thoughout the day since I went live last month.   I just installed the still beta Chrome version 45 and have experienced a dramatic imporovement in performance.    Highly recommomended as far as I am concerned.   Dave Screenmobile of Charlotte Aug 10, 2015

It would seem that the issue is not at all related to SSL. According to the error email : "The could not be found as a possible value to insert. Please check the spelling.FullName_ReadOnly_Step2" 

Hi, After copying a screen from another account, the Method stays in "Refreshing Screen List" for quite a while (it is already 1 hour now.) Few screen coyping is ok without this issue, however, most of my screen has it. I try to refresh my browser to skip it, but not sure if that is the right way to do so. I have lots of screen to copy, ...